Gustirani Hedyna Putri

Gustirani Hedyna Putri Email and Phone Number

Gustirani Hedyna Putri's Location
Kecamatan Cinere, West Java, Indonesia, Indonesia
About Gustirani Hedyna Putri

Hi! I'm a Bachelor degree from Gadjah Mada University, who had 6 years of customer relation experience on fashion e-commerce and national construction company. Good at customer service, clerical, administrative, site work payroll matters, etc. Strong at communication and presentation skills. Well capable at ten fingers typing (50 wpm speed) and accustomed to handle client's project, from pennywise budget until up to 2 billions rupiahs. Also have deep knowledge about digital marketing and various of marketplace channels.

Gustirani Hedyna Putri's Current Company Details

Gustirani Hedyna Putri Work Experience Details
  • Pt. Maswindo Bumi Mas
    Project Administrative
    Pt. Maswindo Bumi Mas Jan 2021 - Dec 2022
    Tangerang Selatan, Banten, Indonesia
    1. Handle inbound contacts from various channels (call, email, chat), providing information about products & services, and solving customer’s complaint2. Deliver excellence service to customers in order to meet the standard of quality requirements3. Identify customer needs, research issues, resolve complaints, and provide solutions4. Schedule meeting and site survey5. Responsible for all administrative aspects of construction projects from start to finish, include prepare MOU Clients, and maintain other project digital files6. Create, organize, and compile project records in paper and digital form7. Responsible for coordinating and applying every project progress to the headquarters, due to disbursement project funds8. Perform site project cash management, site workers payroll, and billing tasks - prepare invoices, subcontracts, change orders, work orders, purchase orders, and punch lists
  • Bellybee Official
    Digital Marketing
    Bellybee Official 2019 - 2020
    Kota Tangerang, Banten, Indonesia
    1. Plan and schedule promotional activities, and keep it in line with the products launch schedules2. Design, manage, and maintain the store's social medias (Instagram, FB Fanpage),and marketplaces (ZALORA, SHOPEE, TOKOPEDIA, ZILINGO), includes all the layouts, contents, and copywriting3. Maintain the website (SIRCLO)4. Greet and handle customers inquiries in person, or via online messenger, marketplace, and telephone - always with friendly, warm but effective manner5. Create multiple content daily for social media's story in order to gain good engagement rate6. Study all the content insights periodically to monitor and evaluate the products promotions and sales7. Organizes and maintains the accurate update product stock data and input sales data into google spreadsheet, and into online inventory & finance management application (SMARTSELLER)
  • Citalovahijab
    Owner, Customer Care And Social Media Specialist
    Citalovahijab 2015 - 2020
    Jawa Barat, Indonesia
    Job Description :1. Greet and handle customers inquiries in person, or through multiple channel, such as online messengers (whatsapp, line, telegram), marketplaces (shopee, tokopedia, bukalapak), and telephone - always with friendly, warm but effective manner.2. Help customers on choosing products, based on their needs and tastes.3. Handle 7 moslem wear and hijab brands, giving accurate information on products.4. Process orders and pre order requests from all online platforms.5. Accept any complaint from customers with easeful manner, and offer the best solution for the issue.6. Ensure customer aftersales satisfaction and provide professional customer support.7. Study any online sales platform insights periodically to evaluate the products promotions and sales.8. Organize and maintain the accurate update product stock data and input sales data into google spreadsheet, and into online inventory & finance management application.9. Plan and schedule promotional activities, and keep it in line with the products launch schedules.10. Design, manage, and maintain the store's social medias (Instagrams, FB Fanpage) and marketplaces (Shopee & Tokopedia), includes all the layouts, contents, and copywriting.11. Create daily content for socmed's story to gain the ideal engagement rate
  • Sidiq Manajemen
    Human Resources Support Specialist
    Sidiq Manajemen Feb 2011 - Feb 2012
    Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia
    Job Description :1. Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.2. Scheduled and maintain periodic evaluation reports of employee performance.3. Record data for each employee, including such information as addresses, absences, supervisory reports on performance, and dates of and reasons for terminations.4. Handle more than 350 employees.5. With all the HR Team, create and update employee manual and policies.6. Prepare uniforms, badges, identification cards and other equipments.

Gustirani Hedyna Putri Education Details

  • Gadjah Mada University
    Gadjah Mada University
    3,39

Frequently Asked Questions about Gustirani Hedyna Putri

What schools did Gustirani Hedyna Putri attend?

Gustirani Hedyna Putri attended Gadjah Mada University.

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