Kris Gustovich Email & Phone Number

Addison, Texas, Us

Clearwater, Fl, Us

► Led the vision, strategy, and architectural development of Enumerate’s products, SaaS operations, security and IT infrastructure.► Driven transformational changes within the applications organization and standard operation procedures, ensuring compliance in highly regulated industries such as Financial Services (Payments) and Property Technology accounting systems.Key Achievements► Transformed Financial Performance: Developed and implemented processes that transitioned the company from negative EBITDA to positive EBITDA.► Accelerated Revenue Growth: Led product management initiatives that resulted in a 10-fold increase in year-over-year revenue growth.► Integrated ERP Solution: Deployed an integrated ERP solution, incorporating a Reverse ETL solution to centralize business-critical data into a Data Lake for enhanced insights.► Global Team Expansion: Spearheaded the establishment of a near-shore team in Brazil, encompassing Technology, Financial Services, Customer Operations, and Product functions.► Team and Function Creation: Established the company’s first teams for Product, Platform, Architecture, Security, Business Applications, and Data Insights.► Innovation Initiatives: Introduced R&D Innovation Days on a quarterly basis, focusing on exploring multiple AI technologies to integrate into future product features.► Security and Governance: Implemented Enumerate's first security, governance, and risk-based program, earning recognition from Blackstone as one of their Top 10 portfolio companies.

Knoxville, Tennessee, Us

► Led the vision and strategy for Inhabit’s products, development, SaaS operations, security, and IT infrastructure.► Managed the API integrations of more than 20 acquired applications, ensuring seamless integrations within our platform ecosystem.Key Achievements► Developed products within highly regulated industries, including Financial Services (Payments, Utilities, Insurance and Background Screening).► Built a cohesive team with well-defined processes and procedures, enabling the company to effectively understand and meet product requirements for client retention and revenue generation.► Achieved significant sales growth: Increased company sales by 3-fold within 12 months through a combination of organic growth and M&A strategies.► Implemented standardized processes: Established a consolidated and standardized Software Development Life Cycle (SDLC) and Product Management Lifecycle across the organization.► Centralized infrastructure and operations: Migrated the infrastructure and SaaS operations from a service provider to a centralized team, utilizing standardized tools and processes.► Established security and governance programs: Implemented Inhabit’s first security, governance, and risk-based program, compliant with SSAE18 SOC 2, ISO 27001 & 27018, and PCI DSS standards.

Bee Cave, Texas, Us

► Led the technology vision and strategy across Mitratech's product portfolio, overseeing all enterprise security operations and governance as the Chief Privacy and Security Officer.► Managed the integration of six acquired companies over a three-year period, ensuring seamless consolidation and alignment with corporate objectives.Key Achievements► Global Cloud and Cybersecurity Leadership: Served as the executive overseeing worldwide cloud, cybersecurity, and compliance, guiding the company's growth from approximately 40 employees to 500, and achieving a five-fold increase in revenue.► Cloud Strategy and Implementation: Directed the development and implementation of the cloud strategy, including the transition to a multi-tenant SaaS-based company utilizing AWS, Azure, and Rackspace.► Budget and Customer Success Management: Proactively managed budget and customer success initiatives, delivering over $100 million in revenue to the organization.► Process Improvement: Implemented Lean Six Sigma within the organization, resulting in increased revenues and significant cost savings for clients.► Customer Relationship Management: Managed ongoing relationships with Fortune 1,000 customers and broadened the solution footprint.► Cultural and Organizational Development: Implemented a culture of accountability, transparency, and ownership throughout the organization.► Governance, Compliance, and Audit Programs: Established and managed Mitratech’s governance, compliance, and audit programs, ensuring compliance with GDPR, SSAE16 SOC 2 Type 2, ISO 27001 & 27018, PCI DSS, and HIPAA regulations.

Bee Cave, Texas, Us

► Led a team of Java Software Developers with more than 40 employees who built applications on top of Mitratech’s product platform for customers.► Created and Implemented an NPS score change for customer hosted applications from a negative to a positive score (+50-point change) within first 12 months.► Migrated company datacenters from traditional owner managed solution to multiple hybrid approaches.► Created the initial Cloud technology, cybersecurity and risk management strategy for Mitratech.► Created the transformation strategy for implementing Mitratech products. ► Served as the senior leader for customer escalation and resolutions.

► Developed a new product service and implemented the first customer by converting paper documents into an enterprise document management within Xerox data centers.► Identify future project needs of client and minimizes engagement disruption through managing engagement and ensuring clients expectations are met.► Manage the daily operations of a 100-person technical team and assist in resolving any issues that occur.► Identified process and financial improvement needs specific to various business units. ► Led and cultivated the expansion of strategic customer relationships.

Austin, Tx, Us

► Defined and delivered a structured and actionable plan for managing the enterprise’s IT optimization, optimizing balance between capital and operational expenditures. ► Assessed suitability of existing governance, and process and prioritization methods to ensure IT investments align to business goals and enable sound IT investment decisions.► Developed the Division into leading the organization in the Lean Six Sigma methodology and implementation of projects using Lean improvement processes and tools.► Chaired, managed and facilitated cross-agency initiatives that are tasked to examine enterprise-wide, architecture and standards opportunities.► Technical environment of 6,000 Windows Systems, 1,500 Unix Systems and 9 Large Mainframe systems.► Aligned technology objectives of statewide enterprise to business goals of the state agencies. ► Bridges communication gaps between technology and business executives.

► Led and developed IT infrastructure and cyber security vision, strategy and transformation plan for Bank of Texas government. ► Led a team of over 150 employees who managed over 2,000 servers and 6,000 end-user systems across 40 offices across the United States.► Led a large project team in architecting, design, budgeting an ASP model for the State of Texas ERP initiative. ► Created and Implemented the certification and compliance programs for cyber security, including successful FISMA audit that allowed for the first direct connection to the IRS.► Created technology and go-to-market strategy for the agency customer facing applications. ► Project was initially funded at $40M with possibility of growing to more than $1B.► The Datacenter was approved and conduit for $164B in revenue each year.► Developed and presented a $7M internal proposal for a new Datacenter.

Austin , Texas, Us

Austin , Texas, Us

Internal Mba Program, Executive Leadership Program

Bachelor, Bachelor Of Science, Computer Systems