Provide product/services information and resolve any emerging problems that customer accounts may face with accuracy and efficiency. Confidently offer services and options for guests in person and over the phone. Manage large amounts of incoming calls and email inquiries while generating sales leads. Collect payments, input information and payments into system as well as fill out extensive paperwork for guests. Investigate and troubleshoot problems that arise while providing a seamless and memorable customer experience. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers and maintain high satisfaction.

I’m partnered with the leading vegan hair skin and wellness global company in the world. Previous 9-6er in digital marketing passionate about helping others live life limitlessly. Perks of what I do:We get paid 5x a monthHave the opportunity earn up to 4 trips a yearCan earn a luxury paid for Cadillac, Range Rover, or JaguarHave 10 different ways to get paidBeautiful community of like minded peopleMindset, social media, personal development, leadership training1-1 mentorship

Procure opportunities, negotiate terms and confirm commercial engagements in a range of different areas (live touring, festival appearances, brand activity and more) to the satisfaction of both buyers and talent. Exceed set monthly revenue targets and act in the best interest of artist clients suited to their needs. Consistently source valuable new clients, build strong relationships record and track all leads in the company's CRM system. Troubleshoot and correct any issues that may arise before/after the booking. Demonstrate all the core values of the company on a day-to-day basis. Liaise with the Digital Marketing department to promote talent availability and latest news.

Assist with special requests, promotions, and wedding proposals for artists, management, and guests aboard ship. Coordinated impromptu Talent Show on the cruise with celebrity judges, performers, and crew members. Communicate and set up Whet Foundation trip to an orphanage in Mexico with volunteers, securing donations and safe travel arrangements to the next destination in Cozumel and aboard.

Lead Veer Media as a full-service marketing agency start-up on all digital channels. Hitsales targets by generating 100% of Veer leads as well as successfully tracking salesfunnels through CRM platforms. Develop, design, and optimize media campaigns toincrease market share which resulted in 80% client base growth in 3 months. Coordinate employee meetings to identify and prepare weekly creative materials. Optimize brand SEO through structured email newsletters, digital promotions and sponsorship while creating company documents for seamless employee transference.

Increased company sales by 25% by the end of 2015. Built and cultivated a lastingrapport with employees, peers, upper management and outside vendors. Monitoredproposals, pitches, negotiations, and billing for all new and existing clientele.Administered sales orders, as well as processed and documented transactions. Launchedthe development of commercial and residential projects in the Louisiana Market. Reconcile and process company invoices and implement vendor services to lower financial expenditure.