Jorge Gutierrez-Peña Email & Phone Number

United States

Jacksonville, Florida Area

Managed a variety of 50+ accounts. Created and presented financial, load, and EDI reports that directly supported agent and customer relationship for future growth of business. Focused on providing suggestions and guidance for underperforming accounts using data analysis methods and techniques. Primary POC for customer EDI requests to further facilitate new or existing EDI business. Vetted customer EDI documentation for further approval to EDI IT development team. Made periodical checks of… Show more Managed a variety of 50+ accounts. Created and presented financial, load, and EDI reports that directly supported agent and customer relationship for future growth of business. Focused on providing suggestions and guidance for underperforming accounts using data analysis methods and techniques. Primary POC for customer EDI requests to further facilitate new or existing EDI business. Vetted customer EDI documentation for further approval to EDI IT development team. Made periodical checks of customer EDI connections after full integration set up for systematic implementation accuracy.Served as tier 1 support for system application inquiries. Worked directly with the EDI IT development team monitoring daily connectivity to find and resolve technical issues as soon as possible.Initiated, presented, and ran trainings on a variety of Landstar applications and features for agents to better understand the technological opportunities they have to run their operations. Quickly transitioned into the SME for various customer systems to support internal team and agent operations.Provided business process input during the initial implementation of a new proprietary Landstar TMS. Show less

Jacksonville, Florida

Assisted dispatch team with driver checkup calls and box truck assignments for final destination operations.Monitored planned container list for accuracy and alerted respective trip planners when orders needed attention.

Accurately maintained a record of shrink items. Monitored all individuals entering or leaving.Conducted perimeter checks to ensure the facility was ready for opening or secured for closing. Maintained a safe, neat, and clean working environment while monitoring refrigeration systems.Ensured optimum weekly rotation and display protocol of perishable consumer products.

Bachelor Of Business Administration - Bba, Transportation And Logistics

Activities and Societies: Propeller Club of Jacksonville UNF Student Port Member of the Year – Recipient (2018 – 2019) Student Affairs.

Business Administration And Management, General

Activities and Societies: Study Abroad Month long study abroad program to the University of Verona which consisted of a couple business.

Associate Of Arts (A.A.)