- Member of Management Committee.- Creation of the Parts & Services activity starting from 0.- Appointment of 19 concessions and more than 50 service points throughout the territory.- Negotiation and closing relationship with the manufacturer Ford Trucks in Türkiye.- Creation of the central parts stock and network ordering, replenishment and logistics processes.

- Member of Management Committee of PETROMIN AUTOMOTIVE.- Management of a network of 8 branches specialized in automotive multi-brands repairs.- Management of reman parts plant

- Member of Management Committee of Tractafric Motors.- Management of the Aftermarket multi-brand distribution network for trucks and cars: 23 countries, 10 subsidiaries of Tractafric Motors, 14 subdealers, Parts & Services turnover of 40M€.- Management of a Department of 10 people directly and 400 people in the subsidiaries.- Negotiation with manufacturers in Cars and Trucks: Mercedes, BMW, Ford, Hyundai, Mitsubishi, Isuzu, Fuso, MCV, etc.Finance:- P&L management… Show more - Member of Management Committee of Tractafric Motors.- Management of the Aftermarket multi-brand distribution network for trucks and cars: 23 countries, 10 subsidiaries of Tractafric Motors, 14 subdealers, Parts & Services turnover of 40M€.- Management of a Department of 10 people directly and 400 people in the subsidiaries.- Negotiation with manufacturers in Cars and Trucks: Mercedes, BMW, Ford, Hyundai, Mitsubishi, Isuzu, Fuso, MCV, etc.Finance:- P&L management, Financial indexes, budget validation.- Negotiation of parts purchase with manufacturersOperational:- Creation of a subsidiary in Ivory Coast (construction of premises and organization)- Optimization of Parts logistics flows from Dubaï.- Negotiation with key account customers.- Technical Training Centers management based in Cameroon and Ivory Coast.Marketing:- Implementation of manufacturer requirements, internal action plans and commercial development.- Creation of maintenance contracts tools.HR:- Recruitment of expatriate after-sales staff in Africa. Show less

- After-sales relationship management in automotive multi-brands distribution, Automotive, Trucks and Motorbikes: 34 countries, 40 Asian and European Manufacturers.- Management of the Manufacturers After-sales policies, of the organisation, warranty programs and parts purchases Negotiation.- Development of the training programs in partnership with the network and the manufacturers.- Technical coordination with the manufacturers.

- After-sales network management in automotive multi-brands distribution: 18 countries, 20 subsidiaries of CFAO Group, Turnover 64 M€, (6 peoples).- Negotiation of parts purchase with manufacturers.- Optimization of logistic flows Spare Parts.- Reorganised/Upgraded/Overhauled the IT system for these subsidiaries: Designed the new specification and organised the implementation/development of DMS.- Creation of development marketing tools: maintenance contracts, electronic… Show more - After-sales network management in automotive multi-brands distribution: 18 countries, 20 subsidiaries of CFAO Group, Turnover 64 M€, (6 peoples).- Negotiation of parts purchase with manufacturers.- Optimization of logistic flows Spare Parts.- Reorganised/Upgraded/Overhauled the IT system for these subsidiaries: Designed the new specification and organised the implementation/development of DMS.- Creation of development marketing tools: maintenance contracts, electronic accessories spare parts catalogue. Show less

- Creation and management of international teams of 38 consultants covering 11 countries.with the whole the Peugeot organisation (manufacturer and network).- Negotiation, development, implementation and administrative and financial follow-up of all the organization’s projects (Customer loyalty, After-sales organization, Warranty, Network IT capability audits, European Regulations for/covering automotive distribution),- New business generated with Peugeot – Turnover 2003: 4 M € of… Show more - Creation and management of international teams of 38 consultants covering 11 countries.with the whole the Peugeot organisation (manufacturer and network).- Negotiation, development, implementation and administrative and financial follow-up of all the organization’s projects (Customer loyalty, After-sales organization, Warranty, Network IT capability audits, European Regulations for/covering automotive distribution),- New business generated with Peugeot – Turnover 2003: 4 M € of fees.- Obtained ISO 9001certification in 2003. Show less

Teams management of 15 French and European consultants.Launched Peugeot warranty audits (5 countries) / Ford warranty IT system: implementation in the network (280 dealers in 6 months) / Volvo Trucks Warranty audits (17 dealers).

FORD customer loyalty and Warranty costs reduction programmes