I lead/manage the Salesforce CRM development team at Qualtrics. I have the extreme privilege of managing an AMAZING group of talented SFDC admins and developers! We work hard, have fun, and design and maintain the critical sales, service, and automation infrastructure that Qualtrics depends on.

I handle all aspects of reporting and information analysis at the Jon M. Huntsman School of Business and serve as the Salesforce.com Certified Administrator for the Salesforce.com CRM platform of the School. Principal responsibilities include developing and managing the Salesforce.com implementation including integration with enterprise systems, application development, reporting, data modeling, security, and administration/deployment strategy of the system. I am also charged with using business intelligence tactics and tools to improve decision making and foster efficiency at the program, department, and executive levels of the school. I also perform a variety of statistical analysis, reporting, forecasting, and data analytics functions for entities around the school.To accomplish the mission of my position, I leverage a number of different information technology platforms at a high level, including Salesforce.com, Tableau, FormAssembly, Conga Composer/Conductor, Qualtrics, Alteryx, and Jitterbit.

I perform statistical analysis and provide business intelligence to the Huntsman School of Business' Dean's Office and departments. I also serve as an administrator for the Salesforce.com instance managed by the school.

I manage the data/assessment process for AACSB for the Huntsman School of Business. Responsibilities include coordinating assessment and data gathering/analysis to ensure compliance with AACSB accreditation standards.

Worked with an interdisciplinary research team to implement a pilot program for a proposed 5 year water conservation study in the Logan, Utah region. Activities included survey implementation, data management and project management techniques.

Worked with Logan City Environmental Department researching landfill and curbside recycling cost structure. Also served as voting member of the Logan City Renewable Energy and Conservation Advisory Board. The purpose of this board was to advise the Mayor and City Council in matters related to energy efficiency and conservation policy across energy and water usage in the city. This included cost/benefit analysis of proposed subsidy or encouragement programs.