Guy Barlow Email & Phone Number

Tel Aviv District, Israel

Responsible for planning, developing and managing online booking and appointment scheduling system developed for health care professionals and medical practices. Includes SMS reminders, patient management and practice marketing tools Providing physicians and patients with information and tools to help them provide and consume excellent and personalized healthcare services, using advanced technologies• Build long-term relationships with clients • Investigate and determine clients wants and needs• Plan and implement digital strategies for clients• Recommend, design and implement digital projects to increase their ROI

Tel Aviv, Israel

Customer account manager; managing client portfolios to deliver solutions and solve customer issues• Responsible for building and maintaining long-lasting client relationships serving as the main point of contact for all account matters and queries.• Delivery of customer focused solutions- to match the customer’s needs and meet the objectives being measured. Working closely with the client to determine what it is they’re looking for and how best the company can deliver that to meet their expectations.• Communicate the progress of initiatives to both internal and external stakeholders, as well as to the rest of their team, so that everyone involved in the project is aware of how it is performing.• Forecasting and tracking key account metrics, such as sales results for the quarter and annual forecasts. Looking back over previous years and also having a strong understanding of the current market trends.• Preparing Reports - monthly or quarterly reports to present to key stakeholders that detail their progress, the growth of their client base, and any other metrics.

Tel Aviv, Israel

Project Coordinator for the Ministry of Transport Through Value (Derecherech) project. • Coordinate project management activities, resources, and information and liaise with our client to identify and define requirements, scope and targets. • Assign tasks to the call center representatives to ensure that recruitment levels are meat on daily, weekly and monthly basis while monitor project progress • Work with the Project Manager and act as the point of contact and communicate project status to all participants• Manage the CRM system to ensure all data is correctly processed as defined by the ministry of transport

Tel Aviv Area, Israel

Emergency road services Call Centre Supervisor at the nationwide towing and rescue services for institutional, business and the private sectors.• Responsible for handling emergency calls while providing an efficient and timely response to any crisis situation, escalating issues to the on call mangers on need to know basis.• Coordinating rescues with the technical team, and the towing department according to pre-determined company SLA, while ensuring customer's safety and well being. • Documenting all rescue information on Eldan's CRM system in timely manner, while liaising with the Police and Ambulance services to insure that the correct action is taken on behalf of the company and customer

London, United Kingdom

Team Leader – CHSS (Call Handling Shared Service) Covering out of hours Team Leader shifts in London and Hellaby for: Major emergences, Dangerous structures, Maintenance and emergency Repairs, Social Services, Anti Social Behaviour, Noise, Homelessness on behalf of 10 London authorities: Tower Hamlets, Homes for Haringey, Haringey Council, Havering, Ealing, Enfield, Royal Borough of Kensington and Chelsea, Waltham Forest and Peabody Trust.

Certificate Iv In Project Management Practice Imc – Israeli Management Centre, John Bryce Academy Te, Information Technology Project Management

Project Management course – MS Project Management Software

Masters In Political Communication, Communication And Media Studies, 92

Bachelor’S In Business Administration And Marketing, Business Administration And Management, General

Activities and Societies: The conservative party

Education record