Guy Bartholomew Email & Phone Number

Led a high-performing team of over 100 employees across 22 stores, resulting in a 25% improvement in customer service ratings and increased profitability for the business.Led training sessions for retail sales teams on effective upselling techniques, resulting in a 30% increase in average transaction value and a boost in overall sales performance.Developed and implemented loss prevention and fraud policy resulting in a 50% reduction in fraudulent transactions for Bell Canada, positioning the company as the top performer in fraud prevention in the industry.Provided hands-on mentorship to foster skill enhancement and consistently achieved monthly targets through effective leadership strategies.Improved district profitability by 10% by analyzing sales data and implementing strategic pricing and inventory management, leading to a $750,000 increase in annual profits.

Ajax

Bowmanville Ontario

Training and development, Client-focused, Results-oriented, Contract auditing, Sales professional, Recruiting and interviewing, Employee scheduling, Team-oriented, Team leadership, Retail inventory management, Store operations

Bowmanville Ontario

Customer service, Maintained & Updated phone display, Kept up to date on plans & Hardware for all six carriers,

Port Perry

Customer Service, Store Operations, Ordered stock weekly including any custom orders. Recruited & Interviewed, Training and development, Answered directly to the Owners, Setup and Maintained wireless department.