Guy Buchen Email & Phone Number

Scranton, Pennsylvania, United States

As the Portfolio Manager for the Scranton market, I actively engage with 100+ clients regarding current business practices, assess accounts for strategic growth opportunities, and provide options and insight to mitigate risk. Serving as a floor plan subject matter expert I analyze my client’s financial information, inventory, and goals. This allows me to assist my clients and Nextgear in achieving desired results. My position also requires that I focus on risk along with strategic growth. Having constant contact with my clients and assessing reports allows me to not only successfully manage financial risk for each account, but also to develop and execute exit strategies that mitigate loss to the company when required. I complete collection efforts when an account has defaulted, and continue my efforts long after to help minimize our loss. I use Salesforce daily to log my calls and my face-to-face meetings with clients to ensure all interactions are documented. Notable Accomplishments: -3 million in AR transferred from my market to surrounding markets in 2022 & 2023 due to continued growth. -2022 Presidents Club Award Winner. -Finished 2022 Ranked #2 in the entire company for profitability and grew my market by $2,386,390.-Currently achieving 118% to my profitability goal in 2024 with zero defaults. -Market leader in my role asked to cover other markets while counterparts are on leave and help guide all new team members through challenges they face.-Asked to oversee the North Atlantic region and review approvals while my Director is out of office.-Mentoring new PM taking over the Baltimore North Market.

Harrisburg, Pennsylvania Area

I oversee up to 14 employees daily and am solely responsible for their development and results. My primary goal has been to instill into each employee the importance of taking care of each of our customer’s total financial service needs. I have accomplished this by creating a vital sales and service organization, promoting teamwork with partners and other corporate departments. I have created, trained and coached a successful sales team through the development of my staff as a competitive advantage. Coached the team with the largest transaction volume in the district and made them one of the most successful teams in Central Pennsylvania consistently surpassing all sales and service metrics. I am also a leader amongst my peers which I have consistently shown in many ways throughout not only my district but Central Pennsylvania. I also actively participate and represent Wells Fargo in various community and professional organizations.Notable Accomplishments:- I have guided 23 employees to promotions and 13 of those promotions were into leadership roles within Wells Fargo.- Started at a struggling level 1 branch and grew it into a level 3 branch which is now the second largest in central PA.- Market leader in Quality of Sales every month for the past 7+ years.- Credit captain for the Mid Central District leading the team to surpass their credit goals for the first time in over 2 years.- Business captain for the Mid Central District helping the team surpass their business goals every quarter.- Leverage champion for Mid Central and overall leader for CPA multiple times.- Member of Central Pennsylvania Advisory Council in 2016 & 2017

I was personally responsible for over 4 million dollars of company assets on a daily basis. Oversaw up to 9 employees daily and was solely responsible for their development and results. During my tenure I managed 9 different locations and over 75 employees across many different areas of Central Pennsylvania. I was responsible to develop and lead my sales team by having morning meetings, daily training sessions, and holding them accountable for the goals and expectations I had set. I was also responsible to establish a marketing plan and assist my employees to make sure that plan was successfully executed. As part of that plan I had to oversee all larger corporate accounts and establish, nurture, and cultivate relationships to help grow our business. I was also responsible for loss control making sure the proper decisions were made by all employees to limit our company’s risk. I helped oversee the operations process for the renovation and relocation of my offices. During management meetings held at our administrative offices I was a constant leader by presenting/training my peers on how to achieve results with service, sales, how to conduct interviews etc. Most importantly it was my job to ensure the highest level of customer service at my branches. I had to train my staff how to handle every situation and personally become involved in certain instances. Notable Accomplishments: -Personally promoted 7 times into higher management roles over my 5 ½ years-Over my 4 ½ years in management guided over 20 people directly under me to promotions-My branches ranked #1 & #3 in Pennsylvania during 2009 & 2010 fiscal years-Constant leader among my peers in the #1 ranked Enterprise group in the world-Ranked #1 in insurance rate for over a year including having my branches rank #1 #2 #3 at the same time which was never previously accomplished-Constant leader in overall sales ranking #1 over 10 times