Guy Chrust Email and Phone Number
I am a self-motivated and results-driven professional with a proven track record in planning, executing, and managing software system projects in both B2B and B2C environments. My expertise includes designing and delivering comprehensive training programs tailored to meet business objectives with precision and clarity.I excel in employee management, team mentoring, and guiding work processes to ensure smooth workflows. With a strong technical aptitude, high interpersonal skills, attention to detail, and resourcefulness, I am committed to achieving goals efficiently and effectively.As the Co-Founder of NexuLink, I lead efforts to connect global industries with Israeli high-tech innovation, facilitating partnerships that address some of today’s most pressing challenges in fields such as cybersecurity, healthcare, and sustainability.In addition to my entrepreneurial work, I offer outsourcing services as a Project Manager and Customer Success Manager, bringing over 8 years of experience in high-tech project delivery and client management. I am available for both short- and long-term engagements, helping businesses implement high-impact solutions, manage complex projects, and ensure client satisfaction.
Nexulink
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Co-FounderNexulink Aug 2024 - PresentNetanya, Center District, Israel -
Customer Success Manager Team LeadOnebeat Dec 2022 - Sep 2024Ramat Gan, Tel Aviv District, Israel• Effectively manage and lead customer success team, responsibility for deployment services of company SaaS products for global customers• Demonstrate strong leadership skills in guiding CS operation through various stages of software implementation and project lifecycle, and ensure client's retention• Foster a positive and collaborative team culture, provide coaching, mentoring and professional development opportunities for team members across company worldwide• Creating and monitoring KPIs for customer success teams, provide reports and customer success metrics to executive leadership• Developing specific playbooks and onboarding processes, outlining future tasks and milestones to achieve business goals and to maximize customer satisfaction -
Senior Customer Success ManagerOnebeat Nov 2019 - Dec 2022Ramat Gan, Tel Aviv District, Israel• Lead and manage end-to-end software implementation projects, in both B2B/B2C environments• Establishing holistic comprehension of technical, logistical, and strategic business considerations within system, in accordance with detailed roadmap, timelines and alignment to client expectations• Accomplish business objectives throughout all project phases to ensure technical solutions with organizational goals• Engage in ongoing dialogue with customers to ascertain their needs, creating streamlined communication channels between product team and clients, resulting in more accurate requirement definitions and improved customer satisfaction• Creating detailed specification documents conduct thorough process analysis (QBRs) across projects and achieve business objectives -
Senior Project ManagerGalor Aug 2017 - Nov 2019Tel Aviv, Israel* Manage successful design and implementation for various requirements.* Oversees all tasks from estimation to design to QA to support handover, including cross company.* Manage and prioritize multiple projects in a matrix dynamic environment.* Estimate and coordinate tasks delivery, decide on scope according to priority and business demands, track overall status, understand and remove blockers, define and enforce effort estimation and change control process.* Receiving technical issues from the customer and delivering the best solution.* Full responsibility of training customers.* Focal point between partners and R&D / Support / Product management / Research and business related teams to provide fast and creative solutions: Provide implementation expertise, work with the business to collect, understand and implement customers and partners requirements
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Technical Account ManagerTechfinancials Aug 2016 - Aug 2017IsraelTechfinancials, Herzeliya. Senior Technical Account Manager. • End to end project management for B2B clients: • Defining new customer’s requirements and supplying the best solution for their needs. • Primary focal point for customers on the following subjects: 1. Integration (API, PSPs, Affiliates and Regulation). 2. Solving technical and business issues with cooperation with local and international development teams. 3. Configuring System using DB (MySQL) and system's Back Office. 4. Prioritize and characterize new features development based on the business requirements and priority including PRD writing and management of the development process up to delivery stage. 5. Marketing implementation (API, Pixels and Tracking management). 6. Responsibility of training sessions for new clients and employees. -
Qa TesterElbit Systems Ltd Sep 2013 - Aug 2016installing and releasing new versions, writing STP and STD for new functions, running manual test casses, running migration flow, woring with MSSQL, defect managing in QC tool, building working plans for other QA team members.
Guy Chrust Education Details
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Business/Managerial Economics -
John BriceMcitp -
Eldad High SchoolArt/Art Studies, General
Frequently Asked Questions about Guy Chrust
What company does Guy Chrust work for?
Guy Chrust works for Nexulink
What is Guy Chrust's role at the current company?
Guy Chrust's current role is Co-Founder of NexuLink | Outsource High-Tech Project Manager & CSM | Investor & Trader.
What schools did Guy Chrust attend?
Guy Chrust attended The Open University Of Israel, John Brice, Eldad High School.
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