Business Process Analyst
CurrentMfg & Quality: Responsible for implementing business driven applications through research, analysis and testing. Role serves as the primary contact for our business partners in the Manufacturing & Quality process area. The analyst works with business users to define scope and objectives for system solutions to business requirements. Project Lead for SAP Implementation for QM in France, UK, and Poland 2010 - 2014Global business supportFirst level contact of the business for any inquiries including systems support, improvement analyses, and advice. Provides ongoing responsibility for system failure prevention, system problem calls and user inquiries. This includes regular system maintenance and support which will require some evening, weekend and on-call support.Seeks constant improvement opportunities and appropriately challenges processes to ensure global consistency. ProjectsResponsible for system requirements, detailed functional specifications, system configuration, unit testing, integration testing, user acceptance, and deployment. Provides post-implementation process and application support.Assists with development of training materials and trains power users.Additional ResponsibilitiesCompletes tasks to meet project deadlines and support Service Level Agreement’s Domestic/International travel required
