Guy Dewe Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Auckland

Responsible for leading a sales team whilst supporting and growing our national referral network of financial advisors and indirect channel partners. Dedicated to delivering great service to our customers and business partners by identifying new opportunities whilst constantly improving existing processes.

Auckland And Whangarei, New Zealand

I managed the contact centre operations for three specialist business units encompassing: State Direct Sales; Customer Retention (CRT) for both State and AMI; and a niche motor vehicle insurance operation (NAC). I had 5 direct reports and over 60 staff across two locations. Key Achievements Fostered high performing culture across all units. Sales teams have the highest conversion rate in the country Raised productivity across all units by identifying key gaps and delivering… Show more I managed the contact centre operations for three specialist business units encompassing: State Direct Sales; Customer Retention (CRT) for both State and AMI; and a niche motor vehicle insurance operation (NAC). I had 5 direct reports and over 60 staff across two locations. Key Achievements Fostered high performing culture across all units. Sales teams have the highest conversion rate in the country Raised productivity across all units by identifying key gaps and delivering solutionsDelivered record sales items for CRTRepositioned CRT as an important sales and revenue channelInitiated and managed successful pilot to roll out centralised CRT team to AMI Renegotiated more challenging targets and delivered structured staff objectives for CRT and NAC Show less

Auckland, New Zealand

Responsible for the strategic and operational management and growth of a number of key partnerships including Sovereign, TradeMe, Turners, National Car Dealer network, State Agents.Key AchievementsDelivered over 200% growth in the State life portfolioDelivered 100% growth across national car dealer network Business Owner and Project Lead for the successful delivery of a new suite of life products to AMI Business Owner and Project Lead for the successful delivery of… Show more Responsible for the strategic and operational management and growth of a number of key partnerships including Sovereign, TradeMe, Turners, National Car Dealer network, State Agents.Key AchievementsDelivered over 200% growth in the State life portfolioDelivered 100% growth across national car dealer network Business Owner and Project Lead for the successful delivery of a new suite of life products to AMI Business Owner and Project Lead for the successful delivery of online quote and buy functionality for all life products across both State and AMIRaised the profile of life products throughout State and AMIDesigned and delivered nationwide training programmeDesigned and delivered new referral programs for both TradeMe and Turners Auctions Show less

First Assistance is New Zealand’s leading international assistance company, whose clients include major insurers, international vehicle manufacturers/distributors and providers of travel/medical services. Key AchievementsAccount management responsibility for a very significant part of the company’s revenue. Accounts included Hyundai, Honda, Mazda, IAG, and Lumley.Development and implementation of the first retail program.Project Manager for the design and implementation… Show more First Assistance is New Zealand’s leading international assistance company, whose clients include major insurers, international vehicle manufacturers/distributors and providers of travel/medical services. Key AchievementsAccount management responsibility for a very significant part of the company’s revenue. Accounts included Hyundai, Honda, Mazda, IAG, and Lumley.Development and implementation of the first retail program.Project Manager for the design and implementation of the international assistance night service for a UK based travel assistance company.Growth across all accounts Show less

Auckland, New Zealand

This was a complete start-up and, in my final year with the company before selling my shares, a finalist in the Enterprise North Shore Business Excellence Awards.