Extensive technical product support experience both as expert and team manager/leader, managed support for several product lines, trained and managed global support teams.Experience in Presale and CSM capacity in both IT and other industries globallyExperience working with development, QA, content and marketing teams.Vast experience with databases and database tools.Setup, operations and management of support and security frameworks.Setup & understanding of IT & network integration, including various HW manufacturers (firewalls, smart switches, multiple network BU infrastructures, VPN's etc).Managed IT security both internally and with 3rd party verdors and subcontractors.Integrated several systems for support, IT and security purpose.DB structure and performance analysis knowledge and experience.Managed sales, support and production teams in various industries.Product development and management experience.Experience with various 3d programs on Macintosh and PC platforms. Including Solidworks, Onshape, Rhino, Strata and more.Experience with the Adobe suite.Extensive experience with problem solving, marketing and sales.Computer knowledge includes both hardware, software and peripherals on various platforms.Training experience.Languages include: English, French and Hebrew.Specialties: Adobe Photoshop, Solidworks ,animation, Apple, basic, computer hardware, computer skills, customer relations, Dutch, English, Filemaker pro, French, German, graphic design, graphics software, Hebrew, illustrator, instruction, languages, Mac OS, Linux, Windows, scripting, marketing, Microsoft office, multimedia, operating systems, problem solving, prototyping, purchasing, QuarkXpress, rendering, sales, sales management, sales support, pre-sales, software installation, staff training, writing, JumpCloud, DBFace, MySQL, MariaDB, SQLite, Postgres, ZohoDesk, SpinAI, LC, ESET, Python, Java, Monday, Clickup, Zendesk, Slack, Jira, Fortigate, Checkpoint, AWS, GCP.