Guy Galon
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Guy Galon Email & Phone Number

Top 100 Customer Success Strategist | Customer Success Executive | Author | Advisor | Mentor at Obrela
Location: Israel, Israel, Israel 16 work roles 4 schools
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Role
Top 100 Customer Success Strategist | Customer Success Executive | Author | Advisor | Mentor
Location
Israel, Israel, Israel

Who is Guy Galon? Overview

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Guy Galon is listed as Top 100 Customer Success Strategist | Customer Success Executive | Author | Advisor | Mentor at Obrela, based in Israel, Israel, Israel. AeroLeads shows a matched LinkedIn profile for Guy Galon.

Guy Galon previously worked as Chief Customer Success Officer at Obrela and VP of Customer Success at Obrela. Guy Galon holds Peer Learning Program For Executive Leadership, Leadership And Management In The New Era from Coleague.

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Email format at Obrela

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Obrela

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Profile bio

About Guy Galon

My passion lies in driving people and organizations to success. This guiding principle has been the cornerstone of my career in customer management for over twenty years, inspiring me to strive for excellence.As a multi-disciplined executive and advisor, I have built and led customer-facing teams from their early stages to scale and growth. My roles in Customer Success, Account Management, Pre-sales, and Program management have provided invaluable learning experiences and sharpened my management and leadership skills.I can successfully increase retention and customer growth by leveraging human relationships and maximizing tools and processes to support scale and maintain efficiencies. One of my unique contributions is a framework I developed for grooming talent. I have used this framework to mentor dozens of professionals, helping them enhance their performance and contribute more effectively to their organizations.Professional Skills:Customer Success Management | Account Management | Global Management | Team Building | Mentoring | Professional Services | Program and Project Management (PMP) | Outsourcing | Public Speaking.Domain Knowledge:Cyber Security | Retail | Telecommunication | Finance | Enterprise Software | Consulting | Startups | Learning & Development

Listed skills include Program Management, Software Project Management, Telecommunications, Cloud Computing, and 29 others.

Current workplace

Guy Galon's current company

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Obrela
Obrela
Top 100 Customer Success Strategist | Customer Success Executive | Author | Advisor | Mentor
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16 roles · 31 years

Guy Galon work experience

A career timeline built from the work history available for this profile.

Chief Customer Success Officer

Current

London, GB

I lead Obrela’s customer and partner experience strategy to improve their cyber security posture and maximize the value Obrela delivers. I encourage cross-team collaboration to elevate customer satisfaction and increase key customer retention and growth metrics.

Oct 2024 - Present

Vp Of Customer Success

Current

London, GB

Nov 2022 - Present

Member

Current

Boston, US

Selected by peers and top influencers to create the world’s first syndicate of Customer Success and Customer Experience experts ready to invest in startups providing tech that improves Net Revenue Retention (NRR).

Mar 2024 - Present

Customer Success Advisor

Current
Self-Employed

Consulting Customer Success executives and teams to improve their structure and processes. Client base include start-ups and mature vendors.

May 2022 - Present

Mentor

Current

New York, New York, US

Customer management, customer success, best practices, relationship management

Apr 2022 - Present

Cs Mentor & Lecturer

Tel Aviv, IL

Jul 2022 - Sep 2023

Vp Customer Success

Tel Aviv, Israel, IL

  • Hysolate enables organizations to isolate risky and sensitive activities on users’ endpoints with a local workspace that isolates applications and data.
  • Leading a mixed team of Customer success and Support professionals.
  • Responsible for renewals and upsells(with annual quota).
  • Establishing a new Customer success practice in the company
  • Driving customers transition to a new SaaS based technology from an On-prem deployment.
Mar 2020 - Nov 2022

Vp Account Management

Petah Tikva, IL

  • CyberInt reinforces organizations'​ resilience against today's complex targeted cyber-attacks. We advocate a holistic cyber security doctrine, based on enhancing our clients'​ overall security posture through targeted.
  • Customer success evangelist in CyberInt.
  • Forming a new team and engineering the entire services/CS/Sales cross company customer support processes.
  • Leading and managing Multi-national Customer Success and Account management Team.
  • Responsible for Up-sells and Renewals.
  • Account Executive for CyberInt Strategic customers.
Jun 2017 - Mar 2020

Regional Director - Amdocs Testing

Chesterfield, MO, US

  • End-to-End business and operations management of Testing and Integrations services in EMEA. Setting the overall (short and medium to long term) strategy and overseeing the implementation of the plan to achieve it.
  • Leading and directing a team of 100 professionals over 10 customer sites, responsible to deliver and operate complex Testing and major quality improvement programs for Amdocs and 3rd party applications.
  • Responsible for formulating and executing sales plans, driving pre-sales and professionals to achieve aggressive revenue and profitability targets.
  • Formulating operational improvement plans to increase customer satisfaction via implementation of for unique methodologies and tool sets.
  • Mentoring a team of 10 managers to improve their professional and commercial customer engagement.Achievements:
  • Increase in Revenue by over 15% YoY
Mar 2014 - Jun 2017

Director Of Program Management

Chesterfield, MO, US

Leading new turnkey project in Amdocs/APAC. Responsible for the project delivery, external vendor management, timelines and customer communication.

Jan 2012 - Feb 2014

Delivery Manager

Chesterfield, MO, US

Delivery Manager in Amdocs Cloud Services.Project and account management. Leading the delivery of mobile payment and Digital Advertising solutions in the EMEA region.

Sep 2010 - Dec 2011

Delivery& Support Manager

Chesterfield, MO, US

Account Manger responsible for the Delivery and professional services in the Search and Digital Advertisement (SDA) Unit is part of Amdocs Interactive. SDA provides integrated solutions for the entire advertising life cycle, along with effective search technology.

Jan 2008 - Sep 2010

Program & Support Manager

Blue-Com

Product development and Program management of web and mobile solutions. Technical account managment and sales support.

Jul 2003 - Dec 2007

Consultant

Holon, Israel, IL

IT consultant for banks and insurance companies. Design and implementation of back-office solutions

Jan 2002 - Jul 2003

Software Engineer

Precise
2000 - 2001 ~1 yr

Team Leader

Idf
1995 - 1998 ~3 yrs
4 education records

Guy Galon education

Peer Learning Program For Executive Leadership, Leadership And Management In The New Era

Coleague

Mba, Corporate Strategy And Finance

Tel Aviv University

Bsc, Computer Science

Tel Aviv University

Education record

Mekif Hasharon High School
FAQ

Frequently asked questions about Guy Galon

Quick answers generated from the profile data available on this page.

What company does Guy Galon work for?

Guy Galon works for Obrela.

What is Guy Galon's role at Obrela?

Guy Galon is listed as Top 100 Customer Success Strategist | Customer Success Executive | Author | Advisor | Mentor at Obrela.

Where is Guy Galon based?

Guy Galon is based in Israel, Israel, Israel while working with Obrela.

What companies has Guy Galon worked for?

Guy Galon has worked for Obrela, Cs Angel, Self-Employed, Growthspace, and Sixfigures.

How can I contact Guy Galon?

You can use AeroLeads to view verified contact signals for Guy Galon at Obrela, including work email, phone, and LinkedIn data when available.

What schools did Guy Galon attend?

Guy Galon holds Peer Learning Program For Executive Leadership, Leadership And Management In The New Era from Coleague.

What skills is Guy Galon known for?

Guy Galon is listed with skills including Program Management, Software Project Management, Telecommunications, Cloud Computing, Software Development, Integration, Project Management, and Mobile Devices.

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