Bolt Solutions offers the leading online service platform for anyone who wants to sell or buy insurance online.Bolt is a software development company, based in the US that has operations departmentin Israel with over 250 employees worldwide. I’m providing help desk and IT support to company personnel, responsible for handling all system administration needs including servers, maintenance and incidents. Giving service for company employees around the globe. I have built and maintaining successful relationships with service providers, dealers and consumers. Experienced with AD, Windows Server 2008\2012, Office 2007 - 2013, Exchange 2010, SCOM 2012, SOPHOS firewall, PineApp, BlackBerry, SpiceWorks, WSUS, Fortigate firewall, GPO, Hyper-V, VMware, SharePoint management, ADFS and many othersThe company has around 500 servers in cloud and virtual, and about 50 Physical servers.ACHIEVEMENTS: was able to reduce the SLA time and strengthen the employees trust in the help desk system.Moving offices from one city to another including networking and communication equipment - Backbone, Switches, Routers, Cabling and moreRan the SCOM2012 implementation program.Ran Kaspersky anti-virus server and clients’ installation.

Ness provides IT and business planning services in North America, Europe, the Middle-East, and the Asia PacificI was outsourced to TELEDATA-NETWORKS, a networking communication company with over 150 employees and 300 workstations. I was responsible for managing and maintaining the company’s network, software and equipment and to give help desk support to all employees. I managed the backup, blackberry servers, NetApp storage, mail, DC, AD, PINEAPP, ESAFE, Internet and more.ACHIEVEMENTS: Was selected by Ness Technologies to travel with a team of 3 experts to INSEAD University in France in-order to find and isolate long lasting problems onsite and to perform knowledge delivery to the local staff on the system and troubleshooting so that they could be independent. We needed to care and maintain 1500 workstations and servers while being there.Was able to find and resolve a network looping issue