Responsibilities:o Providing effective communication with customers from very diverse backgroundso Advising potential customers of our solutions to their bespoke requirements and converting to saleso Ensuring a very high level of customer care and support throughouto Communicating with appropriate authorities to ensure compliance with all areas of legal and statutory requirements including health and safety and public liabilityo Monitoring compliance with relevant Data Protection requirements, managing customer records and ensuring all appropriate safe-guards are maintained at all timeso Co-ordinating the different aspects of the business and ensuring good communication between departments and suitable delegation of workloado Ensuring all staff can cope in a fast paced environment, offering support and training where appropriateo Recruitment, management, training and motivation of staff, resolving any issues with fairness and professionalismo Invoicing customers and managing the sales ledgero Negotiating with suppliers and managing the purchase ledgero Website development and maintenanceo Maintaining all financial records and producing final accounts for audito Maintaining managerial accounts, predicting market trends, producing budgets, performing budget comparisons and reconciliationso VAT control, BACS payments…o Staff PAYE, NI and statutory pension requirementso Producing cash flow forecastso Fleet management and maintenanceo Overseeing the transition from to partnership to Limited company

Responsibilities:o Drafting Financial Statements for Sole Traders, Partnerships and Limited Companies from primary recordso Discussing financial results with clients, both on the telephone and in person, seeking explanations for unresolved issues or itemso Assisting clients in budget planning and comparisonso Discussing book keeping requirements and techniques with clients and devising bespoke solutionso Dealing with HMRC on the client’s behalfo Conducting audits at clients’ premiseso Budget analysis and comparisonso Office Administrationo Studying for the professional exams