Guy Hou Email & Phone Number

Auckland, New Zealand

 Effectively maintain server applications that make up the infrastructure surrounding EFTPOS and e-Commerce systems  Responsible for 100+ servers across multiple worldwide data centres, including uplinks to 75 banks and third party APIs using a wide range of protocols, web servers, databases up to 15TB in size and custom products hosted on the company servers

 Maintained server applications making up the infrastructure underlying EFTPOS and e-Commerce systems  Managed 100+ servers across multiple worldwide data centres, including uplinks to 75 banks and third party APIs using a wide range of protocols, web servers, databases up to 15TB in size and custom products hosted on the company servers  Troubleshooting of highly complex issues relating to core systems  Managed installation of new IT systems onsite – data reporting and… Show more  Maintained server applications making up the infrastructure underlying EFTPOS and e-Commerce systems  Managed 100+ servers across multiple worldwide data centres, including uplinks to 75 banks and third party APIs using a wide range of protocols, web servers, databases up to 15TB in size and custom products hosted on the company servers  Troubleshooting of highly complex issues relating to core systems  Managed installation of new IT systems onsite – data reporting and migration Monitored and administered networks and services – completed daily, weekly and monthly backups  Managed a smooth transition to new systems through deploying new or current components into the production environment Show less

Full-Time role performing Terminal Certification testing on the Paymark QA network, ensuring superior service to customers and the Financial Integrity and Functional Stability of devices connected to the Paymark Network. I help co-ordinate tasks across the certification team and provide specialist technical support when required. Throughout my time at Paymark I have developed and managed effective relationships with the EFTPOS vendors and other parties as appropriate, to ensure delivery against… Show more Full-Time role performing Terminal Certification testing on the Paymark QA network, ensuring superior service to customers and the Financial Integrity and Functional Stability of devices connected to the Paymark Network. I help co-ordinate tasks across the certification team and provide specialist technical support when required. Throughout my time at Paymark I have developed and managed effective relationships with the EFTPOS vendors and other parties as appropriate, to ensure delivery against customer expectations, and service delivery standards. I work proactively within the team to resolve issues that have potential impact to our customers. Show less