Help Desk Support Specialist
Rishon Le Ẕiyyon, Central, Israel
• Managing and routing technicians to service calls• Providing remote and in-person technical assistance to the organization employees=========================================================• Profound knowledge of MS OSs • Profound knowledge of Office, especially Excel incl. complex formulas construction and VBA• Servers installation, active directory, group policy, dhcp, dns and permission management• Exchange installation and configuration and Outlook troubleshooting• Basic knowledge of Azure AD, VMs, Linux and macOS• Managing VMs in V-Center• Terminal services and client side sessions operation and resource management via Eproc• Printers ,scanners and other peripherals Installation and setup, including setup on a printers server and in Sentinel• Scripting with batch, vba and PowerShell• PCs assembly, hardware ,images and software installation• SCCM, Backup Exec, Citrix and Domino in the past