Guy Lewandowski Email & Phone Number

Georgetown, Tx

Responsible for the day to day supervision and development of the CPI technical support team.Serving as the direct technical communication path for customers, distributors, CPI sales, andinternal CPI departments.Maintaining a high level of support within the teams as a technical expert of CPI solutions, methods of use, and technical comparisons between competitive solutions and offerings.Identify and evaluate training requirements for internal and external partners and work with multi-departmental groups to ensure the defined/needed training is developed and presented in a timely manner.Recognize performance gaps, proper use, and opportunities for improvement to CPI offerings.Recruit, supervise, train, track metrics, and coach the progress of the technical support team members.Devoted to promoting the growth and development of CPI culture of teamwork, commitment, and employee ownership values.Provides on-site technical assistance to offer technical advice and design specifications, allocate the proper products per the application, and the installation of CPI product lines.Continuing the service and support of the technical support representative.Maintaining the role of principal contact to develop solutions and pricing for our wire cage enclosures.

Georgetown, Tx

Served as the primary resource of documentation for the application of specific custom products.Analyzed, researched, and resolved technical questions related to CPI custom products and their application.Assisted fellow teammates with completion of pricing, quoting, creating complete solutions, and backfilling other tasks as required.Worked with product management, internal/external sales, marketing, design engineering, technical support, manufacturing, and customer service teams.Created customer specified drawings and product data sheets to support their sales and portfolio.Took upon the role of being the main point of contact to develop solutions and pricing for our wire cage enclosures.

Georgetown, Tx

Chatsworth, Ca

Served as the primary customer contact for resolving technical questions.Responsible for interfacing via email, telephone, and fax with customers in the development ofCPI system design recommendations, AutoCAD layout drawings, and customer bills of materials.Provided support into new product development.Responsible for the design and development of special derivative products and custom productconfigurations.Supported updating and administration of sales tools such as rack layout software, web based tools, product configurations, etc.Resolved technical sales questions as requested by CPI inside/outside sales staff and customers.Assisted product development managers in product marketing research and identified trends andnew technologies.Provided training to internal customer service representatives on new products/applications.Participated in trade shows and customer field configurations.

Chatsworth, Ca

Worked with the Sales Engineering team to customize product to meet customer needs.Managed client relationships to maintain growth of product sales.Produced designs and drawings to support product differentiation in the marketplace.Responsible for meeting project budgets and product costing.Worked with the management team to implement the necessary procedures to ensure qualityproduction and stable growth.

Simi Valley, Ca

Responsible for the management of company/client relationships.Maintained work performance levels and ensured specifications were met.Responsible for the oversight of specific projects through their life cycle.Familiar with construction timelines and the interaction of subsystems of design andmanufacturing environments, as well as controlled schedule slippage.Responsible for the evaluation of business methods and implementation of work flow models.Developed necessary outsourcing programs.

Simi Valley, Ca

Designed and tested mechanical and electronic assemblies for both individual and OEMapplications.Responsible for reproduction assembly and evaluation of designs during Alpha and Beta testing.Evaluated products based on ergonomics, safety, reliability, functionality, and manufacturability.Worked with tooling vendors and manufacturers during the product design phase to ensure budgetand timelines were met.Worked closely with industrial designers to generate product image and appeal.Specification and evaluation of purchased mechanical parts and assemblies.Utilized design for manufacturing as standard practice.Responsible for specification of the assembly process as well as all Bills Of Materials andinventory flow on the factory floor.