Guy Leyten Email & Phone Number

Brussels Area, Belgium

Together with my colleagues we provide first-line and second-line support to internal and external users. My prime goal is to deliver top value for our customers by resolving incidents and handling service requests within the agreed SLA. I monitor critical business processes. Making and updating procedures and manuals is also one of my tasks. I manage laptops (installation, configuration, repair) and help with user administration.I always try to do my work based on the Itil v3 methodology.

Antwerp Area, Belgium

Oud-Turnhout

Turnhout

Antwerp Area, Belgium

Bachelor Bedrijfsmanagement Optie Marketing

B1 Informatica Optie Netwerkbeheer

Cursus Netwerkbeheer 1

Itil V3 Foundation

Itil V3 Osa

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