Lake City, Minnesota-Overseeing up to 40 direct members to ensure product is made safely and to exacting standards while maintaining or exceeding KPI targets in a LEAN manufacturing environment. -Presentation of Business Process Improvement workshops within a company structured scheme-Presentation of Rapid Continuous Improvement orientation for new employees-Interview and selection of candidates for employment-Coordinate staffing and scheduling-Support and mentor… Show more Lake City, Minnesota-Overseeing up to 40 direct members to ensure product is made safely and to exacting standards while maintaining or exceeding KPI targets in a LEAN manufacturing environment. -Presentation of Business Process Improvement workshops within a company structured scheme-Presentation of Rapid Continuous Improvement orientation for new employees-Interview and selection of candidates for employment-Coordinate staffing and scheduling-Support and mentor members to achieve their next position within the company-Leading projects in order to achieve short and long term KPIs-Lead, co-lead and participate on continuous improvement events -Identifying the root cause of quality or production issues and implementing relevant corrective actions-Creating bridge plans to confirm the success of corrective actions-In depth, hands-on experience of assembly and production duties over multiple product linesSeptember 2019 - September 2021 Consumer Care & Technical Service Supervisor-Coordinating and supporting a team of consumer care and technical experts in order to provide our homeowners and business partners with immediate product support.-Owning and resolving escalated technical cases in order to free up agents to deal with troubleshooting issues.-Identifying opportunities to better serve our customers and increase value in Active Call Time.-Determining how technology will help to serve human agents in giving a better customer experience. Show less

- Oversee print finishing and direct mail production in a busy and secure environment.- Quality Systems Auditor to ISO 9001 certification standards.- Risk assessment and safety systems auditor.- Production of quality finished print materials for Blue Chip clients such as major retailers, financial institutions and government departments.- Manufacturer trained to set, run and maintain Ehret, MBO, Shoei and H&H finishing equipment. - Conversant in production of matched… Show more - Oversee print finishing and direct mail production in a busy and secure environment.- Quality Systems Auditor to ISO 9001 certification standards.- Risk assessment and safety systems auditor.- Production of quality finished print materials for Blue Chip clients such as major retailers, financial institutions and government departments.- Manufacturer trained to set, run and maintain Ehret, MBO, Shoei and H&H finishing equipment. - Conversant in production of matched mailing items on Mailcrafter, Bell & Howell and Buhrs enclosing machines. Show less

- Oversee production of high quality printed matter and direct mail.