• Was the Lead Performance Analyst for the Passenger Service System (PSS) in the Transportation Industry. Responsibilities include:o Developing and maintaining the capacity forecasto Monitoring and reporting on key performance metrics and SLAs.o Making hardware recommendations for optimal performance based on contract requirementso Making software recommendations to the client for improved performance• Used a new HP pending patent to create a real-time, End-To-End (E2E) model for the mainframe Sabre system. The work sparked new innovation, which prompted an invitation to join the HP Top Gun program in 1Q2010 and a temporary assignment on the Nokia account (2010-2013).• Took four month assignment to help introduce and create the Innovation Agenda for the Account CTO so that innovation could be brought to the client in a formalized manner (2013).• Assisted in training the new technical lead.• Developed charter document for new Test System Coverage Performance team.

• Reported to Account Chief Technology Office (CTO) in the Architecture Innovation and Strategy Office in the Telecommunications / Mobile Services Industry.• Selected to build Proof of Concept for a real-time and predictive dashboard.o Work lead to three new pending patentso One of the pending patents (Predictive GPS) is under consideration to become a product through New Services Development.• As Innovation Lead reporting to the account CTO, I was the liaison in the United States between HP and the Nokia client (Finland), finding innovative solutions for the client. • Was the liaison for HP Laboratories and the account team, finding viable innovative options for the client based on their needs.

Affiliate Faculty – teaching IT Concepts • Tasked by a committee to help rewrite the IP Policy for Regis University• Created a syllabus for a Master’s Level course on creating patents

Performed network capacity planning for WAN, BAN/LAN, and Active Directory for Navy Marine Corp Intranet (NMCI), the largest internal computer network in the world. This included obtaining SSBI Top Secret Clearance. Established processes where previously there were none. Chief contribution: Recommended enhancement that would save the account millions of dollars in setup costs.