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Responsible for the original resort detailed business plans, financial projections and implementation, to the grand opening stage of the villa and spa resort, with epicurean restaurant and espresso coffee bar. Organized the resort’s physical, financial and human resources, for achieving optimum standards of service and value to luxury villa guests and spa/restaurant guests while meeting profit objectives for the property owners.The 25 luxury private pool villa boutique resort and… Show more Responsible for the original resort detailed business plans, financial projections and implementation, to the grand opening stage of the villa and spa resort, with epicurean restaurant and espresso coffee bar. Organized the resort’s physical, financial and human resources, for achieving optimum standards of service and value to luxury villa guests and spa/restaurant guests while meeting profit objectives for the property owners.The 25 luxury private pool villa boutique resort and restaurant completed the pre-opening construction stage and was opened for business July 01, 2011, with the grand opening in September, 2011. Show less

Business Management Consulting including strategic business planning to small and medium-sized enterprises, with a significant focus on the Hospitality Industry.Provided all business planning services to several new business ventures seeking investor funding.Assisted existing companies to analyse their current business direction and make needed changes to key strategies and tactics.

Full business strategic planning and executive management responsible of Exotiq Villa Services luxury villa operations and Exotiq Villa Holidays www.exotiqvillaholidays.com luxury villa rental business. Staffing levels were at 30 headquarter and 130 villa operations employees. The company contracted with individual villa owners to manage a broad portfolio of over 100 contracted villa properties located throughout Bali (ranging from US$250/night to over US$2,000/night). Emphasis was on… Show more Full business strategic planning and executive management responsible of Exotiq Villa Services luxury villa operations and Exotiq Villa Holidays www.exotiqvillaholidays.com luxury villa rental business. Staffing levels were at 30 headquarter and 130 villa operations employees. The company contracted with individual villa owners to manage a broad portfolio of over 100 contracted villa properties located throughout Bali (ranging from US$250/night to over US$2,000/night). Emphasis was on developing unique business plans for each property entity and delivering substantially high service quality levels to visiting guests, and financial targets on behalf of Exotiq and the company’s clients (villa owners).Oversaw the planning and preparation of a professionally designed (by ex-Google staff) new e-commerce approach through EVH.com and successfully launched a new web site and associated AdWords campaign designed in Silicon Valley California. Show less

Overseeing the introduction of overall business and strategic/tactical marketing activities related to penetrating the Bali region Villa property management market. Major focus on relationship growth with local and international travel agencies and development/maintenance of on-line guest booking/payment web-site to facilitate growth in direct bookings.

The period includes short-term business planning and marketing consulting activities with local small businesses…and investigating the viability of Bali as a competitive source for low-cost software development ‘outsourcing’ for western clients.

Overseeing Corsair Communications and Lightbridge Inc. strategy for entry into the Asia Pacific market for wireless intelligent network based applications..• Developed totally new strategic and tactical plans for indirect sales channels in multiple Asian countries, including partnerships with large telecommunications infrastructure providers, as well as locally based System Integrators and individual sales agents.• Directed on-site primary market analysis of the Asia GSM and CDMA… Show more Overseeing Corsair Communications and Lightbridge Inc. strategy for entry into the Asia Pacific market for wireless intelligent network based applications..• Developed totally new strategic and tactical plans for indirect sales channels in multiple Asian countries, including partnerships with large telecommunications infrastructure providers, as well as locally based System Integrators and individual sales agents.• Directed on-site primary market analysis of the Asia GSM and CDMA mobile telephone markets, to evaluate sales opportunities on a carrier-by-carrier basis.• Detailed critical product development road map to ensure product development in line with critical new market requirements.• Coordinated technical partnerships with Asia-based mobile commerce billing vendor to supplement Lightbridge’s ability to bid on new GPRS wireless billing solution proposals. Show less

Responsible for strategic planning/marketing Lucent Technologies service provider messaging technology throughout the Asia Pacific region. Directed the organization’s AsiaPac Market Development resources to assess the addressable market and apply creative marketing/sales strategies to successfully grow the business during the largest economic crisis in the Asia Pacific region.• Increased customer’s usage revenues 5%-10% through successful deployment of field consulting staff and associated… Show more Responsible for strategic planning/marketing Lucent Technologies service provider messaging technology throughout the Asia Pacific region. Directed the organization’s AsiaPac Market Development resources to assess the addressable market and apply creative marketing/sales strategies to successfully grow the business during the largest economic crisis in the Asia Pacific region.• Increased customer’s usage revenues 5%-10% through successful deployment of field consulting staff and associated co-marketing funds and programs. Show less

On behalf of Lucent, directed an extended market trial in Bandung, Indonesia, in cooperation with Telkom Indonesia and Ariawest (US West/Telkom Indonesia Joint Venture), to understand developing country market acceptance of ‘virtual telephone’ and ‘call answering’ messaging concepts.• Developed and gained acceptance for client’s new virtual telephone service business plan (designed to yield>20% IRR)

Staffing and directing in-country Business Development consultants dedicated to the successful development of Asia Pacific and Latin American telephone company and mobile company enhanced services business.• Promoted to Director of international consulting force, based on demonstrated personal success of field market development efforts in US.

Expanded Octel’s value-added consulting discipline into the mobile and telephone markets, by growing a force of U.S.-based market development consultants.• Assembled field-based market development force that directly contributed to surpassing sales targets exceeding US$100M.

Initiated a new consulting role dedicated to supporting Octel customer business planning, aimed at launching and supporting new enhanced applications in their respective markets. This service quickly became a competitive advantage for Octel.• Received formal company recognition for introduction of innovative customer co- marketing concept directly linked to winning dominant market share in North America.

Interfaced between Octel Marketing and Telephone Company and Mobile Company accounts to identify functional needs and managed corresponding product development.• First person in role – defined new process for transforming individual Regional Bell Operating Companies (RBOCs) and mobile carrier product specifications into customer-endorsed hardware and software.

Introduced/managed basic and value-added services for increasing customer airtime usage revenues, and loyalty. • Average user revenues increased 10% - 20% across services portfolio

Analyzed root cause of customer churn and developed marketing and customer service programs to minimize retention problems. Introduced company executives to management of ‘quality’.• Reduced churn of mobile users 30%

Full marketing and financial responsibility for launch and performance of new mobile telephone services to the Edmonton market.• Managed new business to positive cash flow in the second year.

Staff position focused on market research and strategic planning for new telephone company business opportunities.• Prepared business cases for introduction of over 10 new network-based services.

Managed all elements of marketing mix for PABX and Network Services during corporate shift from technology driven to market driven focus.• Expanded PABX product line from one to three vendor products• Successfully marketed network-based Custom Calling services to saturation point.