Guy Poland, Msc Bcba, Ukba, Cmgr Fcmi, Mcipd Email and Phone Number
I am an accomplished Senior L&D professional with proven ability to transform business operations via People Management & Development Strategies and L&D Operations excellence and I have a talent for driving system and process automation / optimisation to realise efficiencies, high standards, accuracy, and robust governance. I possess a wide range of academic and vocational qualifications and I am technically competent, having achieved Chartered CIPD and a Fellowship in CMI alongside Board Certification in Behaviour Analysis (the Science of Learning). I am an experienced Consultant, having my own part-time business – The Behaviour Tank. My current full-time role is Regional Learning & Development Specialist where I have designed, developed, and delivered a wide range of bespoke and effective training programs for circa 650 staff across Ireland and the UK. Some of my highlights are designing and delivering the organisational-wide Leadership & Management Program and the Healthy Workplaces Program and leading on the research, development, and implementation of the Group Supervision Framework. I am also extremely proud of being requested to deliver a training solution for strategic planning for Norwegian, Icelandic & Faroese Senior Leaders, during their Annual Territory Senior Leadership Conference in Oslo and delivering a training package to increase rapport-building skills between staff and clients, reducing in-class time and effort and demonstrative success with 80% retention 14 weeks after training – also presenting this work at the Psychological Society of Ireland’s Division of Behaviour Analysis Conference, Trinity College, Dublin. Another proud moment was having my article on Resilience published in the Organisational Behaviour Management Newsletter on Oct 17.I have a genuine interest in people, their development and wellbeing, and the positive impact on organisational culture and success. I lead by example, promoting collaboration, professional competence, and common vision and I have a talent for building productive relationships, managing change, and influencing decisions at all levels. If you are a forward-thinking organisation wishing to achieve business growth via improved L&D strategies, operations, and employee engagement feel free to connect via this platform to discuss opportunities.
Competition And Markets Authority
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Assistant Director Of Organisational Development-Learning And CareersCompetition And Markets Authority Aug 2023 - Present -
Head Of AcademyCompetition And Markets Authority Oct 2022 - Aug 2023United KingdomAn interim position leading the CMA's Academy team delivering learning and development, talent management, and career development as part of the newly formed Organisational Development function. -
Learning And Development ManagerCompetition And Markets Authority Jan 2022 - Oct 2022Belfast, Northern Ireland, United KingdomWorking with the Head of the CMA Academy and peers to deliver learning & development excellence across the CMA. Responsible for an integrated offer spanning induction, onboarding, business skills, digital skills, professional skills, behaviour change and culture. Supporting a culture of personal and career development, ensuring staff are fully equipped to meet personal goals as well as business needs. -
Founder, Behaviour Analyst L&D ConsultantThe Behaviour Tank Sep 2018 - Present• Developing and delivering bespoke and engaging training solutions for organisations to enhance performance• Partnering with stakeholders including Service Heads and Regional Directors to develop and present strategically aligned outcomes and recommendations to Service Directors and Boards• Leads the development of L&D mission, vision and values with organisational strategyHighlights:-Behaviour Management, Feedback, Behavioural Contracts, Rapport-Building Skills, Behaviour Skills Training, Environmental Assessments, Positive Environment Checklists and Measurement Systems.-Provision of mentoring for business owners with the Organisational Behaviour Management Network in America.
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ChairpersonSociety For Behaviour Analysis Northern Ireland (Sbani) Aug 2021 - Apr 2022Northern Ireland, United KingdomSBANI is a community of professional behaviour analysts and those interested in its application within Northern Ireland. We are shaped by our code of ethical practice, our values, and our belief in the possibility of healthy, desirable, and socially significant change. Our vision is to see that lives thrive through the application of the science of behaviour in Northern Ireland.
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Regional Learning And Development Specialist ConsultantThe Salvation Army Dec 2017 - Feb 2022Ireland Region & UkLeading on strategy and all Learning & Development activities for c.650 staff and volunteers across Ireland and Mid & South Wales. Fundamental role in the success of the organisation by bringing out the best in people via creation/ project management and delivery of bespoke and inspirational training programs, consultancy and learning & development support. As SME for L&D and experienced behavioural skills and analysis Consultant, share knowledge, promote best practice, drive personnel progression and build capability across all organisational streams.Highlights:-Designing and delivering the organisational-wide Leadership & Management Program.-Designing and implementing an organisational-wide Healthy Workplaces Program, aligning core values to performance.-Researching, developing and leading the implementation of a Group Supervision Framework. -Trusted Advisor at Board Level providing consultancy, management information and recommendations to facilitate effective executive decision-making; also presenting at Territorial Training Board.-Successful regional planning and implementation training solution for Norwegian, Icelandic & Faroese Senior Leaders, during their Annual Territory Senior Leadership Conference in Oslo.-Delivering a training package to increase rapport-building skills between staff and clients, reducing in-class time and effort and demonstrative success with 80% completed 14 weeks after training – also presenting this work at the Psychological Society of Ireland’s Division of Behaviour Analysis Conference, Trinity College, Dublin.-Conducting training workshops in the Salvation Army’s National Homelessness Conference on Engagement. -
Learning & Development Specialist ConsultantThe Salvation Army May 2016 - Jan 2018United Kingdom & Ireland• Responsible for L&D provision for all staff across Island of Ireland region, c.250, 11 Services with £110K budget and central training programs, based at William Booth College, London• Designed & delivered leadership academy, training 220 managers per year, utilising internal SMEs in 11 knowledge & skills areas (Management Matters)• Build effective stakeholder relationships at all levels• Identify learning needs and develop talent management solutions ensuring strategic alignment• Maintain and support operational processes and projects• Evaluate, analyse learning interventions, and promote continuous development/ROI• Develop own practiceKEY ACCOMPLISHMENTSo Designed and delivered innovate behaviour science project resulting in 50% increase in engagement with clients and a 60% increase in staff initiating these engagements. This also increased staff satisfaction as variances/opinions were clarified. Also, job descriptions were reviewed to enhance engagement and I was asked to deliver a presentation and workshop at national conference to c.500 to promote this new way of working. I also supported managers during follow up to implement methods. o Created organisational-wide Healthy Workplaces initiative, aligning performance to core values. o Created and delivered compliance training, resulting in full compliance across 11 services o Published article in ‘Organisational Behaviour Management (OBM) Network Newsletter (Vol 31, No2:2017) ‘Resilience the Path to Greater Performance or an Excuse for Demotivating Management?’ -
Organisational Behaviour Management - (Organisation Development & Design)Organisational Behaviour Management Sep 2015 - Dec 2017United Kingdom And IrelandRecently completed (Sept 2018) MSc in Applied Behaviour Analysis and professional accreditation BCBA (Aug 2019) working to design and implement behaviourally focused performance management programmes within the workplace.
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Nominated For Student Rep Of The Year (2017)Queen'S University Belfast Sep 2016 - Jun 2017Belfast, United KingdomGuy was one of four people shortlisted for Course Rep of the Year for the Faculty of Arts, Humanities, and Social Sciences in the Queen's Students' Union Education Awards. This award recognised the commitment of students, staff and schools to the quality of education and the student experience at Queen's. There was over 200 nominations. Guy was nominated for his support of both local and international postgraduate students and the provision of a social media learning community. -
Learning & Development Officer (Work-Based Learning)The Salvation Army United Kingdom With The Republic Of Ireland Oct 2012 - May 2016Uk & Ireland• Course leader for L5 Diploma in Management & Leadership and Assistant Course leader for L3 Cert course• Lead internal Quality Assessor, leading training team, standardisation meetings, and assessments• Manage LMS platform to deliver courses• Project manage L&D projects, reporting to the L&D Director/BoardKEY ACCOMPLISHMENTSo Delivered accredited management & leadership program, creating provision of 10 new services throughout UK -
Centre ManagerThe Salvation Army - Centenary House & Calder Fountain Aug 2009 - Oct 2012BelfastManaged daily operations of the Salvation Army’s Lifehouse Complex (2 Hostels and a Night Shelter) and led client-focused support for 120 service users. Led, recruited, developed and performance managed a team of 80 staff and a combined budget of £2M. Built and fostered strong stakeholder relationships, including with the NI Housing Executive and presented quarterly Service Evaluation Outcome Reports to the Director.Highlights:-Led the Senior Management Team, setting and monitoring objectives aligned to organisational KPIs and strategy.-Developed a 5-Year Service Strategy & Implementation Plan.-Implemented and maintained ISO9001 Quality Management System.-Led and championed Change Management Programs.-Developed and achieved Service Quality Targets in line with regulators Quality Frameworks: Supporting People, The Regulation and Quality Improvement Authority, Salvation Army Internal Quality Inspectorate, Criminal Justice Inspectorate.-Reduced a deficit of £120K to achieve a balanced budget-Winner of TSA Social Service Awards for 3 consecutive years (2010-2012)-Research trip to ‘Barka’ organisation in Poland to study a model of mutually co-dependent living as a resettlement model. Co-authored and presented the concluding report to TSA Directorate
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Head Of Human ResourcesEast Belfast Mission Mar 2007 - Aug 2009East BelfastSupported the East Belfast Mission through the provision of effective HR Strategy and operational excellence, leading a team to support the whole organisation including HR Department, Reception Service, Volunteers and Maintenance personnel. Consulted and advised managers on all recruitment, selection and performance management activities for 70 staff. Drove a practical HR provision approach to support the work of the Mission in Homelessness, Employability, Social Economy and Older People’s Services. Member of the Senior Management Team, reporting to the Board.Highlights:-Proposed and created EBM’s first HR Department with a budget of £140K-Developed and led the People Strategy in consultation with Executive Leadership-Created, implemented and operated a Performance Management System for Supervision and Appraisal-Implemented a HR software solution for Absence Management, Recruitment & Selection (PAMS, Crystal Reports)
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Senior Project WorkerEast Belfast Mission - Hosford House Jan 2006 - Mar 2007East BelfastReporting to: Director of HomelessnessSpecific Responsibilities:• Managing Hostel and all programmes• Supervised and appraised a staff team of ten people• Chaired weekly staff team meetings• Managed all health and safety aspects of hostel• Managed all I.T. functions in hostel• Responsible for recruitment, selection and induction• Responsible for developing and managing staff rota• Responsible for on-call supportAchievements:• Created and delivered an induction ‘day’ package for all new staff• Trained other staff to deliver induction training• Sourced, facilitated and implemented training on supervisions and appraisal – the first time this training had been introduced to Hosford House
Guy Poland, Msc Bcba, Ukba, Cmgr Fcmi, Mcipd Education Details
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Business Administration And Management, General -
Distinction -
Merit -
Chartered Member -
Merit -
Behavior Analyst Certification BoardApplied Behavior Analysis -
Chartered Member -
Business Administration And Management, General -
Achieved -
Achieved -
2:1 Honors -
William Booth CollegeAchieved -
NicvaCoaching & Mentoring (Business) -
Institute Of Training And Occupational LearningLearning And Development -
IcqTaqa Certificate In Leading The Internal Quality Assurance Of Assessment Processes And Practice -
NovoedFoundations Of Learning Experience Design -
MoodleMoodle -
Behaviour Analysis -
Chartered Institute Of Environmental HealthEducation -
Aurelia TrainingAchieved -
William Booth CollegeManagement Development - 7 Habits Of Highly Effective People -
Belfast Bible CollegeTheology -
Belfast Bible CollegeTheology/Theological Studies -
FuturelearnOrganisational Development
Frequently Asked Questions about Guy Poland, Msc Bcba, Ukba, Cmgr Fcmi, Mcipd
What company does Guy Poland, Msc Bcba, Ukba, Cmgr Fcmi, Mcipd work for?
Guy Poland, Msc Bcba, Ukba, Cmgr Fcmi, Mcipd works for Competition And Markets Authority
What is Guy Poland, Msc Bcba, Ukba, Cmgr Fcmi, Mcipd's role at the current company?
Guy Poland, Msc Bcba, Ukba, Cmgr Fcmi, Mcipd's current role is Assistant Director of Organisational Development - Learning and Careers.
What schools did Guy Poland, Msc Bcba, Ukba, Cmgr Fcmi, Mcipd attend?
Guy Poland, Msc Bcba, Ukba, Cmgr Fcmi, Mcipd attended William J Clinton Leadership Institute At Queens, Queen's University Belfast, The Open University, Cipd Qualifications, The Open University, Behavior Analyst Certification Board, Cipd Qualifications, Queen's University Belfast, Queen's University Belfast, University Of Ulster, Queen's University Belfast, William Booth College, Nicva, Institute Of Training And Occupational Learning, Icq, Novoed, Moodle, Queen's University Belfast, Chartered Institute Of Environmental Health, Aurelia Training, William Booth College, Belfast Bible College, Belfast Bible College, Futurelearn.
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