Manage and maintain the digital assets of the company, including international and local brands. Develop and implement digital strategies that are aligned with the business goals and objectives. Continuously improve digital products in collaboration with cross-functional teams such as product managers, developers, and designers. Manage the company's social media platforms. Track and analyze performance metrics to provide insights for continuous improvement

Call Center Manager

• Initiated, planned and executed projects in the business service center division• Promoted improvement and control procedures within the centers relating to availability, sales goals, resource utilization and more• Led development and initiative processes such as manual process automation, application development, etc. • Represented the unit and participated in decision making in projects and forums throughout the organization• Built and implementing work procedures in the division and service centers

• Created and managed a team that checks if businesses meet regulatory requirements, and arranges meetings for Cal's field representatives• Developed and instituted work procedures for the Center and for field representatives• Managed the Center with a focus on reaching the Center's objectives and completing its tasks• Trained, accompanied and professionally developed the representatives• Interfaced and cooperated with numerous groups in the organization• Created and presented reports, tools and procedures for work optimization• Provided managerial support to businesses