Guy Thier Email & Phone Number

Laguna Niguel, Ca, Us

Brisbane, Ca, Us

Chicago, Illinois, Us

Report directly to the CEO, managing IT, Digital Marketing and Operations Staffs at leading global direct sales skin care, cosmetics and nutrition company including the support of hundreds of thousands of independent distributors in US, Canada, Asia-Pacific and Europe. Arbonne was private equity owned by EOS and GE Capital and sold in 2018 to Groupe Rocher, a privately held ~$3B company headquartered in France.Chief Information Officer:•IT turnaround and digital transformation•Global Implementations o E-commerce platform, independent distributor portal supporting 250,000 distributors o Mobile commerce and team management o Mobile team management application supporting ~35,000 users•Implementation of Salesforce CRM, Communities, Knowledgebase and Einstein Data Discovery •Innovation management with programs including: o “Join anywhere, buy anywhere” pilot using Shopify o Augmented reality “virtual mirror” showing product applications on customer faces via mobile cameras o Augmented reality in support of new product launches using actual products as triggers o Interactive visualizations of large genealogy structures •Re-implementation of Oracle E-Business Suite•Implementation of data center strategy in a hybrid co-location and AWS cloud infrastructureChief Digital Officer:•Improved social network engagement to highest among benchmark companies•Improved Facebook video views from to highest among benchmark companies •Improved social network followers to second highest among benchmark companiesChief Operations Officer:•Responsibilities included: o Internal Manufacturing o Third Party Manufacturing o Supply Chain o Customer Service and Contact Centers o Wholesale of ~$30 in annual revenue domestic and international o Facilities and Lease Management•Right sized manufacturing capacity and improved productivity to align with current business demands

Chicago, Il, Us

Direct report to the CEO and then Board of Directors, at an industry leader in the club-based fitness market, with $1B in annual revenue and over 400 locations in US and Canada. Bally was a public company, taken private by Blackstone and then sold to JPMorgan Chase and Anchorage Capital Group. P&L responsibility of >$100M in fitness operations.Chief Information Officer:•IT turnaround and transformation into high performing team leading organizational growth including: o Engineering – software development, BA, QA o IT Operations – service desk, monitoring, NOC o Cyber Security o Business relationship management•Innovation management with programs including: o Interactive system utilizing Microsoft Kinnect for customers to visualize their bodies as they lost weight and interactive workout videos o iPad based membership sign-ups o Tracking of customer usage patterns based on wifi triangulation•Reduced IT operating expenses by 50% while increasing capability•Implementation of in club and e-commerce systems•Implementation of Oracle E-Business Suite •Implementation of multi-channel call center systems•Acquisition and divestiture managementChief Digital Officer:•Social Network Marketing•Email Marketing•Direct Mail MarketingChief Operating Officer:•Retail operations including sales, distribution, supply chain•Club management and membership sales over >$100M•Customer Service•Facilities and Lease Management for >100 locations

Client Engagements:Sears, Roebuck, Inc., Hoffman Estates, IL The position included the management of multiple projects for The Great Indoors, a home remodeling retail channel for Sears.Accomplishments:•Implemented the Rational Tool Suite and methodology•Partnered with business leaders to develop and implement custom in store systems for home remodeling and retail sales•Managed cross-functional development team focused on customer tracking, special order processing, and integration of Point of Sale systems. •Managed cross-functional web development team focused on ASP and .NET services for The Great Indoors and Sears. Jay’s Potato Chips, Chicago, ILDesigned and executed an IT turnaround strategy. The scope of the transition included all IT functions including LAN/WAN, hardware, software support and development, AS/400 operations, and help desk within a 90 day timeframe. Hired, trained, and provided leadership for the IT organization, and created a long term IT strategy. Accomplishments:•Hired and managed a cross-functional team consisting of development, network support, PC support, Help Desk, business analysis, and telecommunications. •Designed and implemented an IT infrastructure to support manufacturing, distribution, and financial areas •Implemented operational procedures including change control, disaster recovery, help desk, and SDLCCulligan / US Filter, Northbrook, ILDesigned and implemented an E-Business Hub for US Filter. Designed and implemented B2B integration strategy, created the e-commerce architecture, and implemented EAI and EDI applications.

The position included the overall responsibility for the IT Department and executive leadership in a national commercial asset based financing company. Accomplishments:•Designed and implemented an IT turnaround strategy•Centralized IT and business processes from subsidiaries •Developed corporate procedures and policies including selling, credit approval, invoicing and accounts receivable.•Implemented B2B e-commerce site for processing business and medical equipment leases•Designed, developed and implemented business to business e-commerce to support credit applications, document production, business credit determination, UCC filing, tax determination and reporting using a COGNOS data warehouse•Implemented Lease Accounting Systems•Created and managed an IT organization consisting of systems analysts, architects, developers, technical support, production support, DBAs, and QA

Emba, General Management And Marketing

Bachelor, Computer Science