To Ensure the safe and punctual movement of train services to and from Rewley Road sidings with other Safety Critical procedures alongside. To supervise and manage other members of staff and occasionally carry out audits of units and other rolling stock.

Whilst protecting revenue, a level of customer service must be upheld at all times. Whilst ensuring that customers a retailed the correct ticket for their journey. The following principles are found below:• Retail foundation experience. • Use of Avantix & STAR equipment. • Wearing of company uniform and use of company equipment. • Extensive knowledge of the GWML network & beyond. • Timetable and TOC policy knowledge. • Gateline Competency. • Use of diagrams, head codes, links and Railway rules. • Fire and Evacuation competency. • Putting customers first all the time every time. • Working within a team or independently at any time.