Head Of Operations
Current• Lead global operations in daily management of all production processes, ensuring efficiency, timelines, and compliance with high-quality standards.• Manage the R&D team and engage in matrix management with assembly, production, and hardware quality teams.• Integrate and implement advanced SaaS platforms and cloud-based IT solutions to enhance operational efficiency and support organizational growth.• Tailored and developed a CRM\ERP system environment to manage all project requirements.• Lead client onboarding, sales collaboration, and pre-sales efforts; conduct client meetings and establish new vendor management collaborations to drive innovative projects.• Drive process and budget improvements by strategic planning and resource allocation to reduce costs that align with business goals.• Cultivate strong relationships with customers, suppliers, and internal stakeholders, promoting effective communication and company solutions.• Manage client experience from contract initiation through to on-site product support.• Supervise work teams, establish effective procedures, and coordinate with development to drive project success.• Provide comprehensive global support, including installations, maintenance, and technical training across Israel and internationally.• Conduct risk management to identify and mitigate potential issues, ensuring project success.• Create workplans and tasks to maintain high levels of productivity and quality assurance.• Focus on team leadership, including hiring and training, team building, and developing strong teams to support company objectives.