Guy Roberts Email and Phone Number

• Spearhead the development and implementation of Agile methodologies across various projects, enhancing collaboration and efficiency within the My Portal project. Successfully led the transition to a more streamlined SDLC, improving overall project delivery timelines and quality.• Introduced and implemented the RICE prioritization method for backlog management, ensuring that business-critical features and maintenance tasks are effectively prioritized. Led the adoption of Kanban boards to visually track progress and streamline releases.• Work closely with cross-functional teams, including business stakeholders, developers, and QA, to ensure alignment on project goals and deliverables. Successfully coordinated with senior leadership to drive project goals, leading to improved business processes.• Provide mentorship and guidance to team members, helping them grow their skills in Agile methodologies, project management, and technical execution. Facilitated workshops and training sessions to improve team performance and collaboration.• Oversee the My Portal project, ensuring that all technical and business requirements are met. Managed defect triage processes, working with stakeholders to resolve issues promptly and maintain high levels of customer satisfaction.• Developed comprehensive documentation in Confluence to support project management processes, technical details, and business operations. Utilized AI tools to enhance knowledge sharing and collaboration across teams.

In my role as a Technical Delivery Manager with YUM Brands' KFC Global Division, I will be responsible for overseeing the delivery of high-quality technical products and services to clients. This will involve coordinating with cross-functional teams, including engineering, product, design, and QA, to ensure that all project deliverables are met. I will also be responsible for managing project budgets and timelines, and ensuring that projects are completed on time and within scope.Some of my key responsibilities in this role will include:Managing the delivery of multiple technical projects concurrently, ensuring that all projects are completed on time and within budgetActively collaborating with cross-functional teams and internal and external stakeholders to ensure that project deliverables meet the needs of all partiesWorking with clients to understand their technical needs and expectations, and managing communication and expectations throughout the delivery processDeveloping and maintaining project plans and budgets, and tracking progress against those plansManaging risks and issues, and escalating as necessary to ensure that projects are delivered successfullyContinuously improving delivery processes to increase efficiency and effectivenessActing as a technical point of contact for the project team, able to effectively communicate technical concepts to both technical and non-technical team members

Collaborate with the Project Manager to ensure scope, budget, timeline, risks, and issues are monitored and controlled throughout the project. Provide effective communications across all IT and business stakeholders. Spearhead Software Engineering and QA team in designing developing and testing new POS system (Omega) in Angular replacing a 25-year-old mainframe POS (System Z). Lead team responsible for designing other Angular apps for ATD business and customer processes as well as developing new ATD/NTD Mobile app and biweekly improvements. Set performance targets, and monitor progress against agreed quality and performance criteria. Deliver effective feedback, throughout the performance management cycle, to ensure optimum performance. Migrate Hybris to SAP utilizing Spartacus as the front end. Direct FED team in development of front-end website code to support business operations and major IT portfolio projects. Ensure that correct content, product assortments, and UI functionality is developed, tested, scheduled, and validated against business expectations before it publishes live to ATD’s websites.Currently leading a team in migrating mobile app from 3rd party GLG and their platform onto an Angular application that was being managed in-house with a mixture of FTE's and contractors. Presently leading one of the teams of 45 members for replatform efforts of ATD online. Designed & developed modern point of sales platform (Omega) optimized for call center representatives to identify and order tires, wheels, and supplies for ATD’s customers, the app creates $1.4B a year in sales that ATD’s 250+ CSR’s use for customer sales and replaces 25-year-old mainframe system with modern sustainable technology, Angular.Created mobile app that would let ATD customers pick up their orders from DCs and pay for them using a credit card.Successfully worked with onshore and offshore developers and multiple cross-departmental teams.

Developed detailed project plans for each initiative based on thorough analysis of scope, schedule, resources required, risks involved, etc. to ensure realistic expectations are set at all levels. Ensured that appropriate governance is applied across the organization as it relates to project management best practices such as risk management, and portfolio management. Spearheaded software engineering team's efforts in developing front-end website code to support tactical day-to-day business operations and major IT portfolio projects. Ensured that correct content, product assortments and UI functionality is developed, tested, scheduled, and validated against business expectations before it publishes live to belk.com. Provided regular status updates regarding progress against milestones and key performance indicators (KPIs) through various channels such as meetings or dashboards depending upon the audience being addressed. Played pivotal role in leading FED team in migration of Belk retail website from Blue Martini platform to Demandware platform while also maintaining enhancements and business requests of the live site.Acted as In-charge of standing up new Demandware version for The Limited, a Sycamores subsidiary, within four months of the retail website's completion.Leveraged skills in fixing years of bad JavaScript code entered into Belk platform to improve website performance by 80%.Integrated Tealium and Adobe Analytics into two platforms (Blue Martini & Demandware – Salesforce SAAS) and delivered new tagging system and analytic system on Belk.com.

Designed and built applications to function across multiple platforms. Worked closely with senior stakeholders to understand business requirements and help translate these into technical requirements for the development team. Directed engineering team and wrote code using jQuery to convert flash animation on Coach brand shop so Belk.com customers get a better mobile experience. Resolved any design or usability issues that arise and anticipated potential future problems so they can be solved before they impact users. Created automatic workflow process using google apps script for coupon calendar for efficiency. Built web app for workflow process using web forms for dept. briefs. Created HTML’s using CSS and jQuery and schedule them into the CMS. Created cloud-based solution that allows eCommerce team to share the data required to create and maintain Belk.com. using Zoho to build the application.

Led and mentored web producers and web production staff on content and graphical production standards. Provided technical support for existing web applications including troubleshooting bugs and providing solutions. Monitored web production intake and resources. Collaborated with designers and developers to create responsive websites compatible with all devices. Acted as In-charge for CMS and content strategy on the intranet and external websites. Maintained content standards that are consistent with those established for graphic design, usability, and system design.Guided junior and mid-level developers in their professional development and taught them about content and graphics production standards and usability and system architecture.

Sr Web Developer on all company based web projects. Responsible for CMS and content strategy on the intranet and external websites. Maintain content standards that work in conjunction with the standards set for graphic Project Manager, Troubleshooting, Training, IT managementBrand development, web site traffic growth, web site UI and advertising revenue. LAMP and Windows development. Analytics SEO Server & Computer upgrades. Exchange migration to Google Apps. Graphic Design.

Responsibilities: Developing maintaining Web sites appsTechnical leadership, architecting project developmentWeb Application development and Graphic Design work, LAMP environment. CRM’s CMS ecommerce development. Pre and Post video production, Audio and Print Design.

Web development, Computer repair, Graphic design, Joomla expert.

Support of Macintosh computer system. Built Inventory application. Graphic design work on business forms. Developed company web site.

Web Design, Graphic design on large format printers. Troubleshot Fixed and maintained computers and peripherals for the company. Trained personnel how to use computers and equipment.