Head Of Global Cyber Security Operations And Business Continuity Management At Amdocs
Tel Aviv - Jaffa, Tel Aviv District, Israel
• Managed a global team of 30 Cyber Security Managers and Professionals• Managed the entire Cyber Security Operations for all Amdocs locations both Corporate and Managed Services sites• Managed customers' cyber support, customers' satisfaction and sales support.• Responsible for contracts with the customers in the cyber field.• Lead the Risk Management process including communication to Senior Management and mitigation plans• Designed and Established 24x7 Tier levels Global Cyber Security Centers including Threat Intelligence, Threat Hunting and Automation• Lead the Cyber Security Professional Services to the organization• Created and managed Cyber dashboards, reports and statistic for internal improvements and to the Management• Established end to end Incident Response processes including KPIs, SLAs etc.• Changed the Cyber response view from Reactive to Proactive as a way of work• Created Policies and Procedures to respond to Incidents including Internal and External communication• Oversaw the Development, implementation and monitoring a strategic, comprehensive information security and IT risk management program according to ISO27001 and best practices• Managed $6M annual budget• Oversaw IT infrastructure and DR Services to the organization including data centers• Oversee DR in the Cloud projects using Azure and replication technologies• Responsible for the strategy, availability, capacity planning for the hardware, backups, data centers, DR and Security Operations• Developed and maintain relationships with all stakeholders including Operations, IT, Legal, HR and others.• Lead Global Awareness campaigns and drills to improve the company's readiness for an emergency