Guy Ben Sheffer Email & Phone Number

Tel Aviv, Israel

• Orchestrated large-scale Cloud transitions that increased application performance by 70%.
• Responsible for end-to-end sales cycle, managing & growing cloud consumption (IaaS & PaaS)through cross- and up-sells, handling contracts and negotiating with C-Level.
• Provided effective cloud solution strategies to 20+ clients, leading to a 95% client satisfaction rate.Facilitated a system-wide migration from on-premises servers to the cloud, reducing setup costs by 50%

Seattle, Washington, United States

• Led the youth IAC's flagship enrupensihup prorgam, for the Seattle branch.
• Managed an annual program budget of $50K+, and led the program to participate in the 2020 international Microsoft Hackathon.
• Recruited volunteer mentors and lecturers for the program from Amazon, Microsoft and Facebook.

Redmond, Washington, United States

• Provided technical support to customers over the phone and via email, resulting in a 95% customer satisfaction rate.
• Resolved critical system errors within SLA guidelines, leading to a 10% increase in customer retention.

Certified Als Paramedic, Emergency Medical Technology/Technician (Emt Paramedic)

Biochemistry And Informatics, Data Science And Biomedical Laboratories

Associate Of Arts And Sciences - Aas, Biochemistry And Molecular Biology

High School Diploma, Mathematics, English And Drama