Guy Briggs

Guy Briggs Email and Phone Number

Independent Contractor and Team Lead @ Endeavor Telecom
West Jordan, UT, US
Guy Briggs's Location
West Jordan, Utah, United States, United States
Guy Briggs's Contact Details

Guy Briggs personal email

n/a

Guy Briggs phone numbers

About Guy Briggs

I program computers, train technical people, run IT departments, and write about technology.Career Highlights: Apple Instructor for Teleperformance, Entreprenerd at Nerds On Site, Website Operations Manager for GeoCities, Network Operations Manager for Netzero, Professional Services Manager for Digital Island, Freelance Writer for FoxNews.com.Wrote my first computer program: 1968, have been involved with one aspect or another of Information Technology since then.Specialties: Certified Instructor, GuestwareCertified Instructor, International Association of EntreprenuersISO 9000 Internal Auditor

Guy Briggs's Current Company Details
Endeavor Telecom

Endeavor Telecom

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Independent Contractor and Team Lead
West Jordan, UT, US
Website:
deployendeavor.com
Employees:
66
Guy Briggs Work Experience Details
  • Endeavor Telecom
    Independent Contractor And Team Lead
    Endeavor Telecom
    West Jordan, Ut, Us
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  • Endeavor Telecom
    Independent Contractor / Team Lead
    Endeavor Telecom Aug 2010 - Present
    Travelled to markets across the US - California to Maine and Washington to Florida - performing Site Surveys at McDonalds Restaurants. Inventoried all servers, switches, registers, monitors, and cashless devices. Documented network and power. Determined what could stay and what needed to be replaced, as McDonalds rolled out NewPOS version 6.5.
    View
  • Teleperformance Usa
    Trainer / Customer Service Advisor
    Teleperformance Usa Feb 2009 - Sep 2010
    Taught Apple iPhone Tier 1 New Advisor Training course. Provided Mac OS X Tier 1 support, trained in Apple Macintosh hardware, operating system, and bundled applications. Provided Tier 1 support for Verizon FiOS customers in 28 states. Trained in all aspects of fiber optic service: FTTP, Internet connectivity (wired and wireless), standard and high-definition television service, voice circuits (POTS and VoIP).
  • Nerds On Site
    It Support Specialist
    Nerds On Site Feb 2001 - Feb 2009
    Performed residential and SME break/fix assignments with a satisfaction rating of better than 96%. More than 500 successful installations of VoIP routers and Internet access devices (T-1/DSL/Cable). Facilitated Guestware training seminars at full-service Marriott properties across the US. System Administrator for Windows Server 2000/2003 installations. Rack and stack assignments at Level 3 Data Centers in Los Angeles and Orange County. Wrote bi-weekly "Tech Q & A" column for FoxNews.com
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  • Digital Island
    Professional Services Applications Manager
    Digital Island Oct 1999 - Feb 2001
    Created and managed the Professional Services Applications Group. Result: $3.2 million in first-year revenue from projects that would otherwise have been no-bid. Hands-on technical manager, directly supported numerous clients including UBS, TRW, GlaxoSmithKline. Co-authored Guiding Principles statement. Chaired the Thousand Oaks Leadership Council, working under the direction of the CEO, to resolve morale issues related to the merger with Sandpiper Networks. Result: Sandpiper was successfully absorbed with a minimum of loss to the talent pool.
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  • Netzero, Inc.
    Network Operations Center Manager
    Netzero, Inc. Jun 1999 - Sep 1999
    Created and managed the Network Operations Center team. Supervised completion of the corporate data center, including UPS, HVAC and fire suppression systems. Result: successful relocation to new data center with less than 4 hours total downtime.
  • Geocities, Inc.
    Website Operations Manager
    Geocities, Inc. Oct 1998 - Jun 1999
    Managed the Website Operations Group. Result: GeoCities moved to 3rd on Keynote Systems’ list of best-performing websites.
  • Macrolink, Inc.
    Mis Manager
    Macrolink, Inc. Jan 1995 - Jan 1998
    Managed day-to-day MIS operations, maintained and wrote custom programs for MCBA's 15-suite ERP system. Streamlined cycle count and yearly inventory procedures, reduced downtime by 6 days. Managed ISO certification project and served as company's quality officer.
  • West Coast Computer Systems
    Practice Manager
    West Coast Computer Systems Jan 1994 - Jan 1995
    Provided consulting in areas of hardware conversions, systems analysis and design and project management in business and network systems. Specialized in Dibol programming and custom modifications to MCBA's suite of Manufacturing applications on PCs and DEC equipment. Acted as Contractor Support Manager to FEMA, managing a technical staff of 6 and providing field support to more than 1000 FEMA inspectors in the Northridge earthquake disaster area. LAN Administrator for 250-node Novell 3.11 LAN. Installed and upgraded Pathworks for Tri-Valley Growers, parent to S & W Foods.
  • Western Technical Services
    Lan Manager / Project Manager / Database Administrator
    Western Technical Services Jan 1991 - Jan 1994
    Maintained DB2/2 database containing all ATM, phone and computer equipment at all Southern California branches of Bank of America, as well as all trouble ticket transactions. Responsible for backups and upgrades to Unix-based matrix switching equipment. Managed 50-node OS/2 production LAN which monitored the largest ATM network in California. Project Manager for FEP installation, DataSwitch upgrade, Brea Operations Center shutdown.
  • Management Software Consultants
    Dibol Programmer
    Management Software Consultants Jan 1983 - Jan 1991
    Specialized in Dibol programming and custom modifications to MCBA's suite of Manufacturing applications for a variety of manufacturing clients in southern California. Expert in implementations on PCs, small Unix platforms and DEC PDP-8 and PDP-11s.
  • Intermedics, Inc
    Mis Manager
    Intermedics, Inc Jan 1980 - Jan 1983
    Maintained Clinical Reporting System in Dibol on RSTS-E. Moved to Pasadena to manage the MIS Department and provide technical support for the intraocular lens division.
  • Mountain Data Systems
    Dibol Programmer
    Mountain Data Systems Jan 1977 - Jan 1980
  • Mini-Computer Specialists
    Dibol Programmer
    Mini-Computer Specialists Jan 1975 - Jan 1977

Guy Briggs Skills

Networking Servers Team Building Technical Support Disaster Recovery Data Center Operating Systems System Administration Professional Services Os X Hardware Unix Customer Service Troubleshooting Security Cross Functional Team Leadership Windows Server Leadership Software Installation Windows It Management Voip Cloud Computing Vmware Wireless Management Switches Tcp/ip Routers Leading Cross Functional Teams

Guy Briggs Education Details

Frequently Asked Questions about Guy Briggs

What company does Guy Briggs work for?

Guy Briggs works for Endeavor Telecom

What is Guy Briggs's role at the current company?

Guy Briggs's current role is Independent Contractor and Team Lead.

What is Guy Briggs's email address?

Guy Briggs's email address is gu****@****nce.com

What is Guy Briggs's direct phone number?

Guy Briggs's direct phone number is +180183*****

What schools did Guy Briggs attend?

Guy Briggs attended Brigham Young University.

What skills is Guy Briggs known for?

Guy Briggs has skills like Networking, Servers, Team Building, Technical Support, Disaster Recovery, Data Center, Operating Systems, System Administration, Professional Services, Os X, Hardware, Unix.

Who are Guy Briggs's colleagues?

Guy Briggs's colleagues are Brandon England, Mark Gomes, Marlon Dhereaux, Steve Jordan, Steve Bosley, John King, Ron Knolmayer.

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