Guy Brunet Email & Phone Number

Experienced IT and operations Director with a demonstrated history of working in the information technology and services industry. Driven to achieve team results through strategic planning and Professional Relationship building. Success in developing beneficial alliances between leaders to effectively drive growth and achieve goals. Dedicated in building strong teams within an organization through motivation, strong development and good hiring practices. • Built, developed, and supported specialized operations infrastructure team that worked together to develop national business and metrics dashboard and analytics tool. Resulted in efficiency gains of 20% and reduction of overtime in the field of 10%.• Launched and supported Canadian Delivery growth strategy for Canada. Resulted in an increase of 20 M$ in incremental order Value for enterprise customers• Worked to lead and guide teams that delivers, implement and support highly complex IT environments in mission critical accounts. Resulting on contracts renewal rates of over 95% and customer satisfaction scores (NPS) Net Promoter Score of over 85%.

Listed skills include It Service Management, Solution Selling, Virtualization, Disaster Recovery, and 3 others.

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  Université Du Québec À Montréal

  Computer Science, Administration