Guy Gage Email & Phone Number

Dallas-Fort Worth Metroplex

Team lead and management for all aspects of a portfolio of senior living communities.

Texas

Field Community Management

JOTService is a provider of site project managment and facility and equipment services.

Supervision of 580 locations and 35 employees in Construction, Facilities, Asset Management, Portfolio, and Real-estate disciplines.Lead team through company reorganization to meet or exceed expectations in all metrics in FY08. Improved store condition scores by 13% exceeding goal while reducing repair and maintenance costs 4% or $480k.

New position for Starbucks. Encompassed facilities management, capital reinvestment, asset management, and renovation teams. Span included 570 locations and 47 employees.2006 Budget responsibility GA - $5.1M, Expense - $13.9M, and Capital - $8.2MCertified Immersion Coach/Mentor for peers new to position.

Budget responsibility GA - $1.5M, Expense - $6.35M, and Capital - $6.33MSupervision of 780 locations and eight Facility ManagersDeveloped formal Service Level Agreement between Operations and Facilities.Vendor leveraging and improved efficiency through development of management database that facilitated reducing number of providers from 8200 to 2600.

Project execution fiscal 2005 -68 new stores - 48.2% year one ROI, 19.9% Profit Contribution, $24.2M Sales Contribution; 190 renovations - $6.8M, 3.2% under budget.Process improvement– signage procurement and installation, development of outsourced project cost mgt. system, modified GC contracting process to include renovations and capital.

Assembled and managed team of 22 in new org structure. Created & implemented operational plans with goals, expectations, & standards.Financial planning, budgeting, forecasting, & variance reporting- F04 responsibility Expense- $11.7M, Capital- $7.4M.People Development–54% staff increase in 2 years which included 8 employees promoted. Developed process.

Led Mountain, Midwest, and South-Central service teams and departments. Developed performance standards, employee store spans, budgets and implementation procedures. Served as technical and process resource for corporate and field Store Development. Including development assistance in Switzerland for the 801 class of espresso equipment.Developed.