Guy Robinson Email and Phone Number
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Goal: Develop and deliver propositions that leverage IT and/or new technology to open new business opportunities.Key Accomplishments:- Promoted to CIO for BT Voice(telephone service) products. Currently responsible for the largest price and service change project to date, with forecast NPV in the £100s of millions. - Delivered BT Sport order journeys and fulfilment right first time for launch.- Developed a £100m/year customer data proposition and pitched to CEO of BT Retail (£4b revenue) and CEO of BT Plc., negotiated supplier contracts, and led product development.- Lead team to win a Deloitte war game simulation of 4 competing European mobile firms by developing differentiated propositions that, for the first time, prevented a price war from being the simulation outcome. - Defined, subcontracted, and delivered the moving parts for 60 Iridium spacecraft.Specialties: CIO, telecommunications strategy, new product development, new proposition development, IT requirements capture, business improvement, program management, operations.Other expertise: Co-founding a company, product management, technology strategy. Spacecraft design, carbon fiber, optomechanical design, delivering new advanced technology to market, subcontracting of space flight hardware.
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Cio Bt Voice PropositionsBt Apr 2015 - PresentLondon, GbResponsible for managing the voice domain IT budget, roadmap and demand. Accountable for annual price change order journey and notification delivery to support £250m NPV target, customer experience and operations targets. Delivered price change on a compressed timescale (3 vs 9 months) by correctly anticipating key risks. Delivered a complex new capability at the same time to meet regulatory requirements. Defined a new order journey concept, on the same compressed timeline, to mitigate negative PR, customer complaints and churn, and enabled its delivery by negotiating a deeper collaboration and new way of working between two teams who were not ready to work together after a negative previous engagement. Currently pitching a simplified approach to price changes that should reduce implementation costs by 85% while delivering more trading flexibility to respond to competitors on short notice. -
Cio Lead Bt Tv PropositionsBt Oct 2013 - Apr 2015London, GbResponsible for agreeing BT TV order, fulfillment and billing requirements. Accountable for managing delivery of customer experience, cost and operations targets.~ Delivered BT UHD(Ultra High Definition) successfully on crash schedule to reach market before Sky.
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Cio Lead Bt Sport PropositionsBt Dec 2012 - Oct 2013London, GbBrought in to negotiate the detailed business requirements and deliver BT Sport order, billing and fulfilment journeys(14,000+ orders per hour) right first time to a fixed launch date. Succeeded.
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Cio Lead Bt Business Broadband And Value Added Services From September 2011Bt Sep 2011 - Dec 2012London, GbResponsible for the BT Business Broadband and Value Added services agent sales and fulfilment systems supporting £2.2b in annual turnover. Won commendation for accelerating development by 2.5x with the same resources. Recognized for understanding commercial, operational and technical aspects of the business and finding innovative IT and process solutions to transform the business while redeveloping the systems stack.
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Bt 21C Network Business Engagement ManagerBt Oct 2008 - Aug 2011London, GbEngaged BT’s commercial divisions to identify re-useable IT development opportunities to underpin enhanced or lower cost bids. Defined and developed the business engagement team’s role definition and tools and designed and delivered a highly praised intranet catalogue to improve BT’s bid process. Developed use case, specification, plan and business case buy-in to use BT’s cloud service to save a minimum of 380 FTE in software development effort while reducing software development cycle times. Identified and implemented a 50% cost savings for BT’s Digital Vault cloud service. Established a more robust governance structure, which further reduced costs and failures.
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Strategy Specialist, Consumer Strategy And Business Development (£5B Turnover)Bt Jan 2006 - Oct 2008London, GbResponsible for identifying and pitching new propositions to deliver step changes in revenue, and writing consumer strategy papers for MD of BT Retail. Developed a £100m/year customer data proposition and pitched to the CEO of BT Retail (£7b revenue) and CEO of BT Plc., Executed partnership and operational delivery. The goal was to dramatically improve the monetization of BT consumer data, and improve loyalty while providing a new rapid, low cost insight tool for business customers. Joined BT through their Future Leadership ProgramGraduated in 3 months vs. 18-24. As selected to formulate and deliver portions of BT’s consumer strategy.
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InternEast Gate Group Jul 2004 - Aug 2004Developed state of the market report for firms investors to showcase an industry and encourage further investment. Also reviewed business plans and contributed to post pitch assessments.
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Co-FounderKyte Power Jan 2002 - Dec 2002Led definition of an attractive entry point into wind-power development. However, integrated extensive primary and secondary research to determine that industry factors were unfavorable for Kyte’s business model.
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Production Manager (Recruited From Tyco As 7Th Hire)Phaethon Communications Aug 2000 - Sep 2001Established and managed an advanced fiber-optic production department, including setup of the ERP system and ISO 9001 certification. Managed production team and developed the production process.Joined as a Mechanical EngineerDeveloped the opto-mechanical design for a tunable dispersion compensation fiber optic product. Took the initiative and compared the product specification to practical market applications, determining that the specification needed to be revised. Convinced executive management and drove changes saving 6 months.
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Product Applications EngineerTyco Electronics Aug 1998 - Aug 2000Galway, IeManaged the fiber optic attenuator (optical equivalent of resistor) product line, representing half the division’s income (about $10m). Interfaced with customers to resolve product quality and design issues. Coordinated with marketing and sales to ensure translation of product requirements to engineering design and manufacturing process. Conducted product failure analysis and established appropriate corrective action. Mechanical Engineer: Research & Development Delivered an opto-mechanical telecommunications switch in 6 months versus a large, well funded team, with an 18 month head start on the same product. Improved manufacturability of micro-optic DWDM product. -
Responsible Equipment EngineerLockheed Martin Missiles & Space Mar 1996 - Aug 1998Bethesda, Md, UsResponsible Equipment Engineer Final technical and commercial authority for the Lockheed Martin deployment and solar tracking mechanisms on 60 Iridium telecommunications satellites providing worldwide cell phone coverage. Designed components on orbiting satellites.Program-managed a small team for delivery of all components to schedule, reliability and cost. Managed the specification, test, statistical process control, and integration at multiple suppliers.
Guy Robinson Skills
Guy Robinson Education Details
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Carnegie Mellon University - Tepper School Of BusinessFinance -
Harvard Summer SchoolStatistics
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Rensellaer Polytechnic InstituteMinor: Economics
Frequently Asked Questions about Guy Robinson
What company does Guy Robinson work for?
Guy Robinson works for Bt
What is Guy Robinson's role at the current company?
Guy Robinson's current role is CIO BT Voice Propositions at BT.
What is Guy Robinson's email address?
Guy Robinson's email address is gh****@****ail.com
What is Guy Robinson's direct phone number?
Guy Robinson's direct phone number is +4479186*****
What schools did Guy Robinson attend?
Guy Robinson attended Carnegie Mellon University - Tepper School Of Business, Harvard Summer School, Rensellaer Polytechnic Institute.
What are some of Guy Robinson's interests?
Guy Robinson has interest in Sailing, Windsurfing, Travel, Skiing.
What skills is Guy Robinson known for?
Guy Robinson has skills like Product Management, Program Management, It Strategy, Business Process Improvement, Product Development, Iso Standards, Satellite Systems, Fiber Optics, Mechanical Engineering, Proposition Development, Strategy Development, Product Design.
Who are Guy Robinson's colleagues?
Guy Robinson's colleagues are Amit Rawat, Val Gore, Sean Jordan, Geoff Peach, Joe Bronte, Gerard Hanratty, Michael Lenton.
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