Guy Fisher Email & Phone Number

Indianapolis, In, Us

Fishers, Indiana, Us

•Provide Tier III support and guidance to the other help desk staff and system administrators•Make extensive use of PowerShell to streamline and automate operations, such as Windows firewall troubleshooting. Create scripts to automate server certificates, including OpenSSL and Java key stores•Architect new Active Directory Certificate Services private key infrastructure (ADCS PKI), implemented industry best practices, and documented processes for day-to-day operations- including procedures for auditing issued certificates•Maintain and secure Windows Server VMs on top of VMware vCenter/ ESXi•Use Qualys for vulnerability management and remediation•Improve system RPOs and RTOs by deploying Veeam Backup and Recovery, including regular testing of restores•Automate the collection of systems and configuration data to be submitted as part of FDIC exams and internal and external audits, and provided additional technical details to the Compliance Team and ISO•Configuration of network equipment, including Cisco Catalyst switches, Cisco Meraki Wifi APs and Z3 VPN•Manage network and endpoint security utilizing Palo Alto Firewall (NGFW), Global Protect, and Cortex XDR •Architect administrator account security by limiting privileged accounts to specific job functions and implementing MFA for administrators•Deployment and configuration of Genetec access control and video security system•Support the Business Intelligence Team administering SQL and SSIS•Evaluate risk to emerging threats and vulnerabilities, develop remediation plans, execute plans, and validate residual risk•Identify and correct configuration inefficiencies in various systems (Carbon Black App Control, Group Policy, etc) that greatly increase workstation and server performance and lead to better system resource utilization, by debugging and developing benchmarks•Design and test an Active Directory Cross-Forest Trust as part of merger and acquisition activity

San Diego, Ca, Us

I maintain business line software (Blackbaud's Raiser's Edge & Financial Edge, MS Exchange, OnBase) and the systems it runs on (vSphere, SQL, Windows Server, iSCSI SAN, TCP/IP network.) Systems continuity ensured using Veeam backups to local and cloud, with a regularly tested disaster recovery plan. I strive to keep up with industry best practices regarding security, through a mix of systems configurations (just-enough-access, two factor authentication) and user training (security focused "tech tips"​ emails, talks during all-hands meetings.)I support ~120 full time staff + >150 additional seasonal staff across five sites, plus volunteers and outside groups. I can give an explanation of a situation or train in layman's terms, and effectively communicate with C-level staff and board members.Accomplishments of note:*Deploy & maintain a point-to-point wireless IP backbone to bring VoiP/ web access to our 650+ acre mountain camps.*Implement VMware ESXi to consolidate server resources. This in addition to a rolling hardware upgrade plan has allowed for predictable costs over an extended period.*Maintain system inventory and life-cycle strategy for end user and server systems.*Provide the tools and flexible support necessary to enable a remote workforce.*Featured in joint press release from Cloudberry Labs and Backblaze (http://www.prweb.com/releases/2016/06/prweb13517827.htm)Technology/ software in my wheelhouse:*Server: Windows Server 2003-2016, vCenter/ ESXi 4.x - 6.x, iSCSI networks, TCP/IP networks (including WIFI and point to point back haul), MS SQL, Powershell scripting, Linux, Exchange 2007 - 2013, Office 365, Active Directory, Group Policy, Sophos UTM, DHCP/ DNS, G Suite (Google Apps), Dell PowerEdge/ MD Series, SuperMicro, LTO, Ubiquiti, Cisco, Veeam, VPN*Communications: Office 2003-2016, Office 365, XMPP, Slack, Shoretel (VOIP), Skype, Skype for Business*End User OS: Windows XP, Windows 7, Windows 8/8.1, Windows 10, iOS, Android, Windows Phone

Consulting business that providing computer consulting and services to small businesses and individuals. Clients included non-profits, the entertainment industry, retail establishments, professional services, and medical providers. Services included upgrade consulting/ implementation, backing up, computer security, software training, on-site support for special events.

San Diego, Ca, Us

Us

*Work with Loss Prevention to investigate cash shortages

"Some College"​, Information Technology

"Some College"​, Information Technology