Director Of Product Management
Current
Mar 2023 - Present
AeroLeads people directory · profile
Guy Laks Email & Phone Number
Customer Success | SaaS B2B Product Management | Customer Advocate
at
StrataVAR
1 work email found
@stratavar.com
1 phone found area 408
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Success | SaaS B2B Product Management | Customer Advocate
Location
Center District, Israel, Israel
Company size
Who is Guy Laks? Overview
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Quick answer
Guy Laks is listed as Customer Success | SaaS B2B Product Management | Customer Advocate at StrataVAR, a company with 13 employees, based in Center District, Israel, Israel. AeroLeads shows a work email signal at stratavar.com, phone signal with area code 408, and a matched LinkedIn profile for Guy Laks.
Guy Laks previously worked as Director of Product Management at Stratavar and Head of Customer Success at Orchestra Group.
Company email context
Email format at StrataVAR
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{first}.{last}@stratavar.com
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AeroLeads found 1 current-domain work email signal for Guy Laks. Compare company email patterns before reaching out.
Profile bio
About Guy Laks
Customer Success is my passion as a customer advocate I'm perusing improvements to the product, setting the CS strategy and prioritizing KPI’s for one goal - helping the customer to realize the value.I combine visionary & creativity with can-do approach, management skills and proven leadership skills which play a significant role in enhancing customer centric approachI am a team leader who works well under pressure. I excel at strategic vision, planning and executing.Combining technical insight, analytical mindset, and interpersonal communication skills, I drove adoption of new solutions for the ICT, Service Providers and Telecom industries.
Listed skills include Pre Sales, Product Management, Telecommunications, Professional Services, and 46 others.
Current workplace
Guy Laks's current company
Company context helps verify the profile and gives searchers a useful next step.
Stratavar
8 roles
Guy Laks work experience
A career timeline built from the work history available for this profile.
Head Of Customer Success
Leading the Customer Success & Support activities for both on-prem and SaaS solution- Acting as the customer advocate representing the customer voice- Driving improvements to the products and the customer experience / journey- Onboarding & Training users supporting them to realize value.- Supporting the success of customers by using both low-touch,&.
Mar 2021 - Mar 2023
Customer Success & Pre-Sales Director, Emea
- Heading the CS and Presaels team activities and responsible for the top company’s strategic customers ($3M ARR).
- Managing the CS & Technical Support team - 3 members worldwide
- Built a productivity culture & knowledge sharing, supporting team members growth path
- Crafting work procedures, users onboarding process, health metrics etc.
- Increased revenue from existing customers by $500K ARR, by listening and identifying customer needs.
- Increased adoption, retention, and… Show more Heading the CS and Presaels team activities and responsible for the top company’s strategic customers ($3M ARR).
Jan 2016 - Mar 2021
Pre-Sales Manager
- Delivered on time complex integrated SaaS deployment on a leading Telco private cloud
- Point of contact for 40% of the company’s strategic customers, including quarterly account reviews (QBR’s) and future planning with C-Level executives
- Built POC strategy with measurable KPI’s to assist closing large (+$250K) deals
- received achievement of Above and Beyond for closing BT deal (over +$1M)
Apr 2013 - Jan 2016
Sales Engineering Manager
- Structured complex enterprise customer offerings with Account Executives
- Provided on-site demo’s and presentations to potential customers to drive new sales
- Continuously introducing new features and concepts to the product and R&D teams
Feb 2005 - Apr 2013
Sales Engineer
Jul 2001 - Feb 2005
Director Product Managment
Imagenet Ltd
Responsible for the product lines, defining roadmaps and leading the product team (5 members), working closely with sales, marketing and customers to understand and analyze market needs to deliver professional MRD’s and SRD’s to R&D. - Participated in the go-to-market strategy, and building the value proposition of the company - Managed a team of GUI.
Jul 1997 - Jul 2001
Network Eng
Oct 1994 - Jul 1997
Team & coworkers
Colleagues at StrataVAR
Other employees you can reach at stratavar.com. View company contacts for 13 employees →
MK
Manoj Kumar
Colleague at StratavarBilaspur, Himachal Pradesh, India, India
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RM
Rahul Mohan
Colleague at StratavarKottayam, Kerala, India, India
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NC
Nicholas Carras
Colleague at StratavarGauteng, South Africa, South Africa
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AS
Arvind Shaw
Colleague at StratavarContact Info, United States
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SM
Sourav Mukherjee
Colleague at StratavarKolkata, West Bengal, India, India
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SG
Shouvik Ghosh
Colleague at StratavarKolkata, West Bengal, India, India
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IY
Idan Yaniv
Colleague at StratavarIsrael, Israel
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SD
Souvik Das
Colleague at StratavarKolkata, West Bengal, India, India
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SK
Sunil Kumar
Colleague at StratavarDurgapur Subdivision, India, India
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AU
Aryan Upadhyay
Colleague at StratavarVrindavan, Uttar Pradesh, India, India
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Manoj Kumar
Colleague at StratavarBilaspur, Himachal Pradesh, India, India
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RM
Rahul Mohan
Colleague at StratavarKottayam, Kerala, India, India
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NC
Nicholas Carras
Colleague at StratavarGauteng, South Africa, South Africa
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AS
Arvind Shaw
Colleague at StratavarContact Info, United States
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SM
Sourav Mukherjee
Colleague at StratavarKolkata, West Bengal, India, India
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SG
Shouvik Ghosh
Colleague at StratavarKolkata, West Bengal, India, India
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IY
Idan Yaniv
Colleague at StratavarIsrael, Israel
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SD
Souvik Das
Colleague at StratavarKolkata, West Bengal, India, India
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SK
Sunil Kumar
Colleague at StratavarDurgapur Subdivision, India, India
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AU
Aryan Upadhyay
Colleague at StratavarVrindavan, Uttar Pradesh, India, India
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FAQ
Frequently asked questions about Guy Laks
Quick answers generated from the profile data available on this page.
What company does Guy Laks work for?
Guy Laks works for StrataVAR.
What is Guy Laks's role at StrataVAR?
Guy Laks is listed as Customer Success | SaaS B2B Product Management | Customer Advocate at StrataVAR.
What is Guy Laks's email address?
AeroLeads has found 1 work email signal at @stratavar.com for Guy Laks at StrataVAR.
What is Guy Laks's phone number?
AeroLeads has found 1 phone signal(s) with area code 408 for Guy Laks at StrataVAR.
Where is Guy Laks based?
Guy Laks is based in Center District, Israel, Israel while working with StrataVAR.
What companies has Guy Laks worked for?
Guy Laks has worked for Stratavar, Orchestra Group, Netformx, Imagenet Ltd, and Digital Equipment (Dec).
Who are Guy Laks's colleagues at StrataVAR?
Guy Laks's colleagues at StrataVAR include Manoj Kumar, Rahul Mohan, Nicholas Carras, Arvind Shaw, and Sourav Mukherjee.
How can I contact Guy Laks?
You can use AeroLeads to view verified contact signals for Guy Laks at StrataVAR, including work email, phone, and LinkedIn data when available.
What skills is Guy Laks known for?
Guy Laks is listed with skills including Pre Sales, Product Management, Telecommunications, Professional Services, Solution Selling, Networking, Ip, and Go To Market Strategy.
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