Guy Lee Email & Phone Number

New York, NY, US

New York, US

As the sole designer, I led the design for all Arta products across user groups:- Buyers: Since the launch of the redesigned Arta Booking, the booking rate has increased by over 7% on a 5-month average.- Sellers: We launched 7 major features/offerings and 20+ improvements in Dashboard.- Internal Admins: launched Admin 2.0, with 30+ enhancements & features.

New York, NY, US

Led the design for cross workflow projects on the Sell side: - Comparable Market Analysis (CMA): a comprehensive report helping seller/buyer to understand the market of their targeting homes- Compass Services: agents can leverage this "white gloves" service for their marketing materials with the flexibility to choose their "À la carte" package.

New York, New York, US

Newark, NJ, US

• Helped Business First Stop initiative develop long-term design strategiesies and quarterly product deliveries.
• Led the UX and branding design efforts to build the Navigator project (https://navigator.business.nj.gov) - making it easier start and operate businesses in New Jersey
• Participated as one of the instructors for Human-Centered Design course (https://skills.innovation.nj.gov/workshops.html) in Innovation Skills Accelerator online course
• Invited as one of the expert panel for the modernized procurement framework to facilitate the process from 3+ months to under 1 month

Bentonville, Arkansas, US

• Oversaw the design strategy and practices for supplier onboarding, dashboard (Retail Link), and internal tools (Agreement Management Application).
• The new onboarding experience improved the onboarding time from 12 to 1 week and NPS from -30 to +80 for all Walmart and Sam’s Club Stores and eCommerce in the US retail market.
• The new internal supplier administration tool (AMA) improved the Walmart US associate NPS from -40 to +50.
• Partnered with Product Owners to discover and define the product scopes through need-finding processes with internal/external stakeholders located across 4 time zones.

• Led the UX and branding design function for B2B eCommerce reporting and B2C online shopping apps
• Partnered with Product Owners to define product scopes, roadmap, and OKRs; and partnered with Marketing for Go-To-Market planning
• Responsible for the people, processes, and structure to build the first homebrew product Signals
• Worked with Legal and Leadership on GDPR and CCPA compliance
• Helped Engineer Manager manage and mentor off-shore team members
• Participated in the hiring process across the Rakuten family

Berlin, DE

San Francisco, CA, US

• Led the redesign efforts for the legacy product Promoted Petitions. Fixed with transparent massaging and better product placements.
• Built the first internal tool on the new admin platform (from Monorail to Rendr).
• Conceptualized and storyboarded the new product concept SpareChange (which became Change.org membership program).

Mountain View, CA, US

• Partnered with Product Managers, Engineers, Researchers, and Data Scientists to create world-class products from need-finding to solution delivery.
• Improved Learners’ purchase management and refund experience through redesigning “My Purchases” flow and reduced the refund-related tickets by 40%.
• Built the first centralized component library and design system.
• Created a new media performance during the 2015 Makeathon to advocate and celebrate the Design team and culture.

Feely is a personal journal to express and share your emotions with people you care about. It provides an analytical tool to understand your emotion pattern.

New York, NY, US

Responsible for design guidelines and creative assets across 30+ regions and 20+ languages. Led a team of 5 designers for Europe Music Awards live production.

Master Of Professional Study, Interactive Telecommunication Program

Master Of Arts, Visual Communication Design