Guylene Tarrazi Email and Phone Number
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Après une première vie professionnelle intense et passionnante dans le numérique chez 3 éditeurs de logiciels, je me suis lancée en avril 2023 dans une reconversion professionnelle au sein d'Acces Inclusive Tech, entreprise du numérique à mission sociale.L'ambition d'Acces est de faire de la technologie, traditionnellement un frein à l'emploi pour les plus fragiles, un facteur d'inclusion vers le monde du travail. Un programme inspirant auquel j'ai souhaité contribuer !Je suis fière d'avoir rejoint une équipe engagée, qui accompagne des personnes fragilisées par la vie à retrouver confiance et autonomie grâce à un programme de retour à l'emploi vers des métiers numériques et tertiaires, basé sur le compagnonnage. Ces salariés en insertion délivrent des services de qualité, avec un impact RSE fort pour nos clients. 70% d'entre eux trouvent un emploi classique ou une formation à l’issue de leur parcours chez Acces.After an intense and exciting first professional life in digital at 3 ISVs, I embarked in April 2023 on a professional retraining within Acces Inclusive Tech, a digital company with a social mission. Acces' ambition is to make technology, traditionally a barrier to employment for the most vulnerable, a factor of inclusion towards employment. An inspiring program to which I wanted to contribute! I am proud to have joined a committed team, which supports people weakened by life to regain confidence and autonomy thanks to a program of return to work towards digital and tertiary professions, based on companionship. These employees in integration deliver quality services, with a strong CSR impact for our customers. 70% of them find a traditional job or training at the end of their career at Acces.
Acces, Inclusive Tech
View- Website:
- acces-inclusivetech.fr
- Employees:
- 67
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Acces, Inclusive TechParis, Fr
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DirectriceAcces, Inclusive Tech Apr 2023 - PresentSt.-Denis, Ile-De-France, FrAcces, Inclusive Tech est l’entreprise tremplin du Groupe Ares, spécialisée sur les métiers du numérique. Elle propose à ses clients des services informatiques et tertiaires de qualité, avec un impact RSE fort et un soutien direct à la création d’emploi en France.Comment ? En permettant l’intégration professionnelle de personnes éloignées de l’emploi (jeunes décrocheurs, mères isolées, travailleurs en situation de handicap, seniors sortis du marché du travail, migrants …) en les faisant travailler sur ses prestations clients. Ainsi, le numérique, habituellement un obstacle à l’emploi pour les personnes les plus défavorisées, devient un facteur d’inclusion vers le monde du travail. Ces sujets vous inspirent ? Parlons-en ! #Techforgood.www.acces-inclusivetech.fr
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Cloud Consumption Lead At Microsoft FranceMicrosoft Jan 2020 - Jun 2023Redmond, Washington, UsIn this strategic and transformational role, I'm aiming at creating a Cloud Consumption-focused culture of excellence, from Sales to Delivery, within the Consulting organization, and in close collaboration with key stakeholders from the Microsoft Enterprise business. I'm leading Cloud usage growth for our Strategic Customers through analytical insights, intentional selling, coaching and change management. I'm also Scrum ambassador in the Consulting team. -
Customer Success Director, Dynamics 365 & Powerplatform At Microsoft FranceMicrosoft May 2015 - Jan 2020Redmond, Washington, UsFocused on helping my Enterprise Customers fully realize the value and business benefits they envisioned when they selected their Dynamics CRM Online solution, and thus becoming their Strategic & Trusted Business Advisor:- Providing proactive, focused attention through all phases of the solution lifecycle, from the project phase to the deployment and then the post go-live, including usage until deep user adoption, change management, and the periodic updates of the CRM Online service – with the goal of adding business value & driving usage of Dynamics CRM deeply into my customers’ business,- Representing Microsoft in the project governance: sharing best practices, orchestrating actions, acting as advocate for customer issues and accelerating their resolution, engaging my customers in pilots & innovations with our R&D teams, providing usage strategy for business process improvement and change management,- Driving Executive alignment between Customers' C-level Executives and Microsoft France Top Management as well as Microsoft Dynamics Leaders in Europe and at the US Headquarters,- Ensuring smooth Renewals and identifying incremental revenue opportunities to continuously maximize value and business benefits for my customers,- And most importantly: making my customers happy by ensuring they are successful!http://www.microsoft.com/fr-fr/dynamics/default.aspx
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Customer & Partner Experience LeadMicrosoft Aug 2011 - May 2015Redmond, Washington, Us- Strong engagement, with my direct & extended teams, to deliver the best possible & predictable Customer (B2B, B2C) & Partner Experience, in all their interactions with Microsoft, whatever channel they choose to communicate with. To do so, built solid partnerships with the French LT, each local team within the subsidiary, with all Technical Support teams & Call Centers, with our Operations teams in Ireland, as well as with our Corporation in Redmond, WA - USA. - Focus on monitoring & constantly improving the Experience of our 50M Customers & Partners in a Cloud First, Mobile First world, on the Microsoft Cloud (Office 365, Azure, Dynamics 365), with Surface devices, while preparing product or services launches (Windows 8-10, Office 2013), or sunsets,- Conducting twice a year detailed Satisfaction Surveys, providing rich input on how Customer & Partner Satisfaction evolves over time; launching, as required, Corrective Action Plans with the relevant teams, always thriving to deliver a delightful Customer Experience,- Sharing at every occasion the "Voice of Customer" or "Voice of Partner", esp. to MS Execs, to constantly promote the Customer Culture internally, driving Customer Journey Maps to identify improvement areas,- Providing guidance to Sales teams, especially in case of Customer crisis; defining processes to deliver the most predictable service as possible.
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Partner & Channel Development ManagerMicrosoft Jun 2005 - Aug 2011Redmond, Washington, Us- Management of a team of 6 FTEs, an extended team of 35 people in various locations, a 1.5M$ marketing budget- Contribution to defining the Marketing strategy for the large Partner ecosystem of Microsoft France (10,000 IT Companies of all types) and ensuring its excellent execution with my team: definition of the 3 year French Channel Capacity, targeted partner recruitment, active partner engagement in the Microsoft Partner Program at all levels and in numerous marketing activities including Product Launches, Partner Readiness & Certification plans on the latest technologies, building & managing partner communities, To-Partner communications (Web sites, Newsletters, Ad Campagins, Forums, Guides), - Overall help partners grow their business around Microsoft technologies, through Training, Lead Generation campaigns, Channel Incentives, various international or local programs,- Member of the Subsidiary "Partner Leadership Team" with Execs, Facilitated the creation of an IAMCP chapter in France (International Association of Microsoft Certified Partners), and engaging closely with these partners; Spokesperson for the Channel Media,- Driving marketing excellence and high utilization of Partner Readiness and Partner Program Engines across the subsidiary to ensure revenue growth, positive partner satisfaction and improved perception around engagement with Microsoft,- Acting Partner Marketing Director for 10 months in 2006-2007: Managed 10 Microsoftees, an extended team of 50 people, a 7M$ marketing budget; member of the Small & Medium Business, Solutions & Partners Director’s staff.
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Partner Program ManagerMicrosoft Jul 2002 - Jun 2005Redmond, Washington, UsLaunched the Microsoft Partner Program in all ~70 EMEA subsidiaries in 2004 and drove its superior execution (12,000 EMEA Gold & Certified partners out of 36,000 Gold & Certified partners worldwide),Drove awareness and usage of key Sales, marketing and technical program benefits to drive more business through skilled partners & increase partner satisfaction in EMEA,provided coordinated EMEA input into all components of the Partner Program to the Corporation.
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Licensing Program ManagerMicrosoft Apr 2000 - Jun 2002Redmond, Washington, UsCoordinated regional roll outs of several global Licensing programs in EMEA: ASP v1 in Sept. 2000, Licensing v6 in Oct. 2001; set up & managed the “licensing specialists” community; trained 160 licensing experts; provided constant feedback of EMEA specifics to Corp.; organized frequent briefs with several Industry Analysts, especially Gartner Group.
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Industry Marketing Manager, Erp & CrmMicrosoft Dec 1997 - Mar 2000Redmond, Washington, Us- Constantly gathered information on these markets; monitored Microsoft’s position on those markets, in terms of database, e-commerce, platform usage, Windows CE adoption, etc.- Worked in a team with Sales & Technical resources; jointly defined the best ISVs to partner with.- Defined marketing strategies; implemented them by organizing joint activities with ISVs, meeting with the press & influencers (esp. chartered accountants), communicating internally & externally.
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Country ManagerExact Software France May 1996 - Nov 1997Delft, Zh, Nl- Opened the French subsidiary in May 1996: managed the startup, defined strategy & budget; sold software packages & services directly to SMB international companies; coordinated sales to SMB subsidiaries of strategic French Large Accounts (L’Oréal, Schneider). 1997 Turnover: over 610K€. - Hired, trained, and managed a team that grew from 3 to 12 people in a year.- Created marketing & sales tools, launched several accounting/ERP products, participated in fairs, built partnerships incl. with chartered accountants, the Franco-Dutch Chamber of Commerce. -
Product Manager FranceExact Software France Aug 1995 - Apr 1996Delft, Zh, Nl- Coordinated & validated the localization of Exact ERP software packages for the French market.- Defined the proposal & the Sales/Marketing strategy to open an Exact French subsidiary.- Conducted a market study with existing customers to validate the opening strategy.
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Program ManagerAutodesk - European Software Center Feb 1994 - Jul 1995San Francisco, Ca, Us- Coordinated all aspects of software localization in-house in 4 European languages: trained and directed a team of 15 localizers; defined the internationalization strategy for the software with the Marketing, Q&A and Software Development departments.- Internal Auditor during the ISO 9000 certification process. -
Program ManagerMicrosoft Corp. Jan 1989 - Jan 1994Redmond, Washington, Us- Identified & met specific needs or requirements of subsidiaries & distributors: worked closely with the US Marketing, Support, Program Management & Development teams, to incorporate international users' feedback in the products; designed international specs.- Handled software releases for the US market, then for Europe and South America.- Managed the localization process and ensured timely completion of the various projects for 2-8 language versions. Managed directly an international team of 4-12 people. - Participated in RoadShows in France to promote the latest set of Windows applications.
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Vice PresidentAiesec France 1987 - 1988Montreal, Quebec, CaAs Vice President of the AIESEC France National Committee, Paris – France (Int’al association of students interested in business & economics), I managed a business of 1m FF (152K€), coordinated the work of 33 local chapters, sold the AIESEC internship program to company representatives – I sent over 250 French students do an internship abroad as a result in 1988.
Guylene Tarrazi Skills
Guylene Tarrazi Education Details
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Kedge Business SchoolBusiness Strategy
Frequently Asked Questions about Guylene Tarrazi
What company does Guylene Tarrazi work for?
Guylene Tarrazi works for Acces, Inclusive Tech
What is Guylene Tarrazi's role at the current company?
Guylene Tarrazi's current role is Director Acces Inclusive Tech | Career change after Microsoft France | Diversity & Inclusion Ally | #TechforGood.
What is Guylene Tarrazi's email address?
Guylene Tarrazi's email address is gu****@****oft.com
What schools did Guylene Tarrazi attend?
Guylene Tarrazi attended Kedge Business School.
What are some of Guylene Tarrazi's interests?
Guylene Tarrazi has interest in Social Services, Children, Education, Poverty Alleviation, Arts And Culture.
What skills is Guylene Tarrazi known for?
Guylene Tarrazi has skills like Cloud Computing, Crm, Management, Partner Management, Marketing, Enterprise Software, Saas, Go To Market Strategy, Strategic Partnerships, Channel Partners, B2b, Solution Selling.
Who are Guylene Tarrazi's colleagues?
Guylene Tarrazi's colleagues are Sandra Makuntima, Xunyun (Simon) Liu, Chakib Driss, Maty Ndome, Kadiatou Sall, Kadiatou Jalloh (Ressources Humaines), Jonathan Reiss.
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