Guy Maggio Email & Phone Number

North Port, FL, US

Sarasota, FL, US

Sarasota, Florida, United States

Started 4 November 2024POSITION SUMMARY: The User Support Specialist 1 position is the first point of engagement for technology issues and inquiries for students, faculty and staff. Under the direction and supervision of the Manager of Engagement and User Support Services, this team member interacts with clients to discern end user technology issues and.

Sarasota, Florida Area

Started 13 November 2017POSITION SUMMARY: The Public Safety Officer patrols all college properties to protect students, faculty, staff, visitors, and facilities of the Ringling College campus. Observes and reports violations of campus policies, rule infractions and safety hazards. Responds to all situations on campus and requests the assistance of police.

United States

Contribute to the development of Generative Artificial Intelligence ("Gen AI") by making AI models safer, more reliable, and more accurate through such tasks as:* Creating original and challenging prompts for an AI model to respond to* Creating original responses like one would want an AI model to respond* Ranking a series of responses that were produced.

Sarasota, Florida Area

• 29 June - 10 November, 2017
• Ensure the facility is provided with high quality security services to protect people and property
• Report safety concerns, security breaches and unusual circumstances both verbally and in writing
• Build, improve and maintain effective relationships with both client employees and guests
• Answer questions and assist guests and employees
• Answer phones or greet guests / employees in a professional, welcoming manner

Kansas City, Missouri, USA

• The IT Support Specialist performs customer support, training, and troubleshooting activities for various IT services; evaluates hardware and software tools; interacts with customers over the phone, via e-mail, or by.
• Assists in the process of evaluating and making recommendations regarding hardware, software, process and services that will improve overall I/T support for customers.
• Organizes and conducts training activities required for various hardware and software capabilities in support of customer needs.
• Interacts with customers, troubleshoots and resolves problems related to hardware, software, mobile devices and/or process to the customers' satisfaction.
• May receive and record customer inquiries regarding computer-related problems and/or services.
• Executes customer support tasks and assignments given by more senior personnel. Arranges for assistance from others for highly complex technical support areas.

Kansas City, Missouri Area

Experienced film, commercial, and voice actor.May 2017 - Commercial Extra - "Music Is Happening" - Producer: Talent Solutions for TwitterMarch 2017 - Radio Announcer - "Giantzilla" - Producer: VML for Wendy'sNovember 2015 - Commercial Extra - "Sprint Holiday Extras" - Producer: Two West for SprintProfessional inquiries to: Clark Cordova, Agency DirectorI &.

Kansas City, MO

• Sub-contractor for Honeywell Federal Manufacturing & Technology
• Answer telephone and log problem tickets in online problem management system.
• Escalate unresolved service requests to appropriate support tier.
• Diagnose and repair system hardware issues on new / existing desktop computers.
• Diagnose and repair system software issues on new / existing desktop computers.
• Support installation requests and on-site support for networked or stand-alone computers.

Kansas City, MO

Sub-contractor for Honeywell Federal Manufacturing & Technology; CIBER's Federal division was acquired by CRGT, Inc. in March 2012 shortly after taking over the HFM&T contract from Triple-I.

Kansas City, MO

Sub-contractor for Honeywell Federal Manufacturing & Technology

Liberty, MO

Provided front-line, first-tier computer hardware and software support to various departments andfacilities in a mid-size municipal government environment.

Kansas City, MO

Local onsite and remote field IT technical support

Kansas City, MO

• Receive and respond to requests and issues presented by computer users throughout the HCA Midwest Division.
• Troubleshoot and resolve issues as they are presented.
• Document issues and resolutions.
• Work towards a "First Call Resolution" Help Desk, with fewer tickets being passed on to Level 2 or 3 technicians.
• Create and maintain Help Desk/end user documentation in order to develop a knowledgebase to be used by other Information Technology and Services personnel.
• Monitor and manage outages as they arise.

Kansas City, MO

1999 Provider Contract Administrator - left in March to return to school1997-1998 Sales/Marketing Senior Secretary: Handle phones, misc. clerical support for 3 supervisors, filing, database management, word processing1996-1997 Public Relations Senior Secretary: Handle phones, misc. clerical support for P.R. Director, database management, word processing.

Kansas City, Missouri, United States

301 East Armour Boulevard, Suite 400, Kansas City, MO - (816) 360-1600* Received Special Distinction Award for client commendation of performance - July 27, 1992* Completed Security Officer's Standards and Training Extension Course (SOSTEC), designated Certified Security Officer September 21, 1992

Lees Summit, Missouri, United States

Store #01-8559* Handled daily accounting reports, processed cash and checks, deposited funds in bank* Consistently ranked among top 25 sales associates in Kansas City District

Lees Summit, Missouri, United States

* Greet customers warmly and take orders accurately* Prepare food items according to company standards, including pizza, pasta, salads, sandwiches, desserts, and beverages* Operate cash registers and handle money transactions with accuracy* Maintain a clean work area, including counters, tables, floors, and kitchen equipment* Assist in stocking supplies.

Bachelor Of Fine Arts - Bfa, Creative Writing, 3.84 Overall G.P.A.

Activities and Societies: Graduated with Honors - May 4, 2023; President's List - Fall `19, Spring & Fall `20, Spring & Fall `21.

Computer Science And Information Systems

Metropolitan Community College - Kansas City, Missouri Blue River | Business & Technology | Longview | Maple Woods | Penn Valley Earned 82.

Diploma, Radio Announcing, 3.64 Overall G.P.A.

Diploma, Music

Activities and Societies: Men's Choir, Concert Choir, Chamber Chorale, Drama, National Forensic LeagueParticipated extensively in.