Senior Manager - It Architecture And Infrastructure
Houston, Texas, Us
Providing leadership and direction for multiple teams in Unified Communications, Automation, and Capacity Event ServicesUnified Communications - Includes global email services, Skype implementation with all modalities, standards-based video services, email gateway security and services and 3rd party integration/collaboration.• Provided enhanced DR, system performance, and higher availability for Exchange 2016 Upgrade which saved 1 million in annualized external hosting.• Performed Skype 2015 Upgrade simultaneously with Exchange upgrade providing savings in hosting and offering additional modalities including voice, video, and online meetings.• Managed Email Integration during company merger with GE, Delivered all day 1 requirements with minimal business disruption.Capacity Event Services and Automation - Lead monitoring efforts for Wintel, Linux, and Network devices including availability, capacity, and compliance monitoring. From an automation perspective, we develop standardized server builds, deploy using a change managed process, and test for security and compliance after the builds.• SCOM 2016 deployment increased monitoring capacity / Implemented Cloud Monitoring• Organizational Application Health Dashboard / Combined data from multiple monitoring systems / Reduced incident duration• Standardized server build and automation / Reduced server build times to 2 hours / Security Review and evaluation before release / On-Premise or Cloud Builds