Guy Pharao Email & Phone Number

Gland, Vd, Ch

Geneva, Switzerland

As a Consultant, I was responsible for leading the Request for Proposal to identify the best-suited CRM application provider to meet the clients’ requirements. I have actively contributed to the implementation of the CRM system that will enable a fully digital onboarding for a Swiss Private Banking sector.

Suisse

Brand Ambassador advising on data management & data protection practices, supporting the commercialisation of the solution, providing coaching and consultancy to client on implementation

Genève, Canton De Genève, Suisse

Europe Chief Data Officer (CDO) responsible for 21 European countries, across all business lines and fonctions.As Europe Chief Data Officer (CDO), I was responsible to ensure sustainable, efficient and effective implementation of the Group data standards and framework across EU countries, businesses and global functions. This mean to guarantee a consistent approach to ownership, sourcing, definition, architecture, usage, access, protection enabling Profitability Growth, Customer Experience Improvement, Risk & Capital Management, Organization Simplification, and Cost Reduction.Key Achievements➨Implemented and run Country Data Governance (FR, CI, BM, DE) & Europe➨Enabled the 21 countries & Europe region to run effective data governance➨Reach up data quality targets set by HSBC Global Standards➨Obtained the approval of 8 European countries to move data into Cloud➨Reviewed and proposed enhancement to Cloud Data Framework➨Defined and presented Roles and Responsibilities of Regional CDO➨Designed new Reporting dashboard for Europe Data Quality Dashboard➨Monitored Data Risk and issues, defined mitigation measure and follow up progress➨Coordinated Data audit & request from external and internal audit (FR & Malta)➨Defined resolution actions & plan for internal audit and regulator audit points➨Coordinated and guaranteed audit resolution closure➨Budget request, review, approval process

Switzerland

Chief Data Officer (CDO) responsible for Global Private Bank, across US, Asia, Europe.As Chief Data Officer, I was responsible for the Global Business (GPB) data strategy, vision and execution. The data strategy is focused on the business priorities and align with the HSBC Group Data Strategy. The CDO is representing GPB at the HSBC Data Strategy Board. On this board the CDO is working with the other CDOs from other businesses to develop Group-wide standardsKey achievements➨Defined the HSBC Global Private Bank Data Strategy and execution. ➨Designed and delivered the CDO organizational structure across 3 regions➨Defined and delivered the process and tooling for improved data quality across the organization➨Defined and delivered a consistent customer 360 view across all locations and businesses ➨Developed the Big Data 'POC' plan to move the capability from POC to production. ➨Drove and delivered the firm's BCBS 239 regulatory program for US, UK, CH, HK.

Switzerland

Global Private Bank Program Manager led initiatives for Switzerland contributing to sustainable costs reduction, and initiatives to improve global operating model and local and global process optimization.As Sustainable Program Manager for Switzerland, I have actively contributed to the sustainable cost reduction initiative launched within GPB. ➨ Identified the provider of choice (HSBC services company in India) ➨ Established an organization, governance and business analysis methodology to deliver a smooth transition➨ Delivered outsourcing objectives on time and on budget and in compliance with local regulations (FINMA).As Alternative Fund Program Manager for GPB ➨ Led the definition of the new operating model for the GPB alternatives Hedge Funds platform. ➨ Drove the analysis to identify the providers of choice, ➨ Proceeded to RFP and clear choice➨ Recommanded a best in class architecture, in line with GPB strategy, leveraging group capabilities such as the infrastructure, applications and HSBC global services center of HSBC.

Head of Operational Department managing and organizing the department's resources(up to 120 people)Managed and organized the department's resources(up to 120 people)Defined the department's objectives as well as those of the direct reports and implemented. Guaranted an optimal management of the operations and the workload amongst the different teams. Designed and implemented an operational dashboard containing the relevant KPIs of the activities. Developped and managed the yearly operational and investment budgetKey achievementsAs Head of Securities and Funds, I➨ Improved processes for the entire hedge fund department ➨ Re-organised the entire middle management structured. ➨ Decreased by 90 % operational losses➨ Obtained a 'satisfactory' audit rating (from 'unsatisfactory' previously).➨ Lead and contributed to the success of the integration of a local Swiss German Private Bank for the operations department

Projet leader and global coordinator led reorganization of BCM (Bank Contingency Management), complete UAT end to end test strategy and execution

Head of Projects and Strategy for Private Wealth Management Operation SwitzerlandHead of Cash and Security Settlement (60 staff) for Switzerland & Middle office Operations for 2 European entitiesDeputy of Head of Operations and Team member of crisis committee (Bank Contingency Plan)Key achievements➨Business UAT Test strategy definition and implementation (E2E - Back and Front)➨Global coordinator for Core system release implementation➨Implementation and coordination of Global master plan (CtB / RtB)➨Optimization of coordination process between CtB and RtB activities➨Investment Governance participation to present 2006 projects➨EUSD implementation and Swift 2006 implementation➨Rued Blass integration as head of Operations’ stream➨DB Channel Island Gap analysis 2004 and operating model definition➨Custody network optimization➨Security and Cash Settlement optimization➨Security master file and pricing optimization➨Strategic Operating model definition for PWM international➨Banker Trust integration➨IB - PB activities split➨Y2K➨Settlement automation via Swift➨MIS implementation within Operations➨Task force implementation and Crisis management for Austria and Channel Island branches

Geneva, Switzerland

Operations manager responsible for QI regulations implementation

Geneva, Zurich, Frankfurt

Private client advisorsSales, Treasury traders, Intership traineeBack office employee