Guy Schofield Email & Phone Number

Kent, England, United Kingdom

The EBS solution addresses the issues associated with the sudden absence of a business owner quickly and effectively. The solution also takes into account the emotional challenges arising when a close colleague or family member is involved in an accident or is diagnosed with a serious health condition.EBS has been set up to provide support to owners and managers of SME’s following a serious accident or other health emergency which may adversely affect their business.

Tonbridge, United Kingdom

Business Guydes assists businesses with:• Sales and Account Management, Project Management and Interim General Management resource, both in the UK and the rest of Europe.• Business Plan, Business Case and Strategy preparation and implementation.• Start-ups and new product launch Currently leading the launch of an innovative insurance product and supporting the commercial and management development of a client in the building maintenance market.

United Kingdom

Project managing a Strategic Review and creating a Strategic Plan for the National Cycle Network in the UK.• Working at a strategic level, co-ordinating a thorough review of the National Cycle Network, liaising with governments and stakeholders throughout the UK, leading to the timely delivery of the review with colleagues, supporters and volunteers. • Led UK-wide cross-functional teams to complete the review and develop the strategy.• A very well received, high-profile strategic report “Paths for Everyone”, published in November 2018, setting the vision and strategy to 2040.• £23m kick-start funding for the strategy has already been secured.• Worked with management team to convert the strategy into actionable business plans.

Redhill, United Kingdom

• Full P&L accountability (including pricing/underwriting)• Responsible for creation and strong growth of the successful Motor Business with profits improved in excess of 100%, and 20%+ annual growth in turnover• Preparation and implementation of business and marketing strategy and plans• Differentiation through innovative products: Smartphone and ecommerce applications, excess insurance, and mis-fuelling assistance• Developed best in class customer service in contact centre (92-98% satisfaction)• Member of UK Executive Committee, driving high performance and profitability.

Redhill, United Kingdom

• Identified need for and created a global account management team, transforming client relationships• Successfully negotiated key long term contracts with new & existing corporate partners• Appointed to AXA global Health Strategy committee• Initiated portfolio review for account management team.

Paris, France

• Managed successful implementation of international contract in 7 countries across Europe.• Deployed telematics driven assistance solution• Supported other major corporate accounts.

Paris, France

• Successfully deployed new operational, financial and business intelligence software programme across Europe • Direction and leadership of a multi-cultural team of 40 technical specialists.

Redhill, United Kingdom

• Instrumental in merger and integration of three companies, systems and IT teams into a new combined operation and site.• Management and leadership of Facilities and HR departments.

Redhill, United Kingdom

• Significantly improved customer contact systems in two call centre locations • Created backup system between both sites and managed installation of new contact centre telephony system.• Maintained all IT systems.

Tokyo, Japan

• Creation of Vehicle Assistance business• Advice and guidance on all aspects of assistance and business development

Leatherhead, Surrey

• Led the strong growth of the Assistance business.• Implemented significant improvements in business planning, communications, productivity, service quality, profitable turnover of accounts• Created a more customer-focused culture.• Customer Service Management. Led a 125 strong team during a re-structuring programme.

London And Leatherhead

• Part of management team that grew the business by 325%• Developed outsourced Accident Management solution, gaining significant market share• Managed and grew a number of major accounts and account profitability.• Developed all aspects of Vehicle Assistance operation for the UK

Wetherby, Yorkshire

Established Inn-Tent as the preferred Tour Operator for Travel Agents.Responsible for all overseas operations.

Bachelor Of Arts (B.A.), French & German, Upper Second Degree

Diploma, Marketing

Education record