Guy Scott Shaffer work email
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Guy Scott Shaffer personal email
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A few notes about me...I specialize in performance driven, customer focused leadership. I build and retain relationships, lead customer success, customer service and sales teams, lead business development initiatives, and bring proven leadership, hiring, training and team building strategies with me in all that I do. Having worked in early stage start-ups, hyper growth VC funded organizations, the advertising & marketing industry, leading tech and design orgs, Apple, Novartis...I bring with me a diverse set of experiences to help grow each organization I am privileged enough to work with. You will find me building new organizations, or scaling and improving existing ones. I currently lead two consulting businesses. A GTM consulting firm for businesses of all sizes, and a thinktank for mobile hospitality growth, advising food service start ups in launch strategy, operational efficiency, social media, branding and beyond.I am passionate about Diversity, Equity, Inclusion & Belonging, having studied at Cornell to deepen my knowledge and put into practice on the Novartis DEI Council and Quest Montessori School board of Directors DEI committee. On the side, I enjoy time by the ocean or on the slopes with my wife and 2 kids, volunteering on the Board of Directors of nonprofits, and building custom furniture. Say hello, let's connect!
Self Employed
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Business Growth And Gtm ConsultantSelf EmployedNorth Kingstown, Ri, Us
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Co-FounderBuilding Something New Aug 2024 - PresentBuilding something. Looking for partners with big ideas and open minds!
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Co-Owner, General ManagerBackyard Westport Jun 2024 - PresentI love building businesses, and I love food. To add to my side hustle food truck business, I added a brick and mortar craft food and drink restaurant to my collection of passion projects. Hand crafted food, hyper local beers and wines. Building community, putting my Apple branding and customer service strategy to use in a fun food environment.
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Business Growth ConsultantJag Group Llc May 2023 - Jul 2024I advise on best ways to accelerate your business and grow your sales program. Whether you are looking to get your new business off the ground, or looking to grow your existing business, I have strategies to help. Taking on a limited number of new clients between now and end of 2024. Message me for info. -
Global Lead - Client ServicesNovartis Institutes For Biomedical Research (Nibr) Jan 2020 - May 2023Basel, Baselstadt, ChLead teams of associate directors, senior managers, trainers and customer experience managers across the globe.As the Global Lead for NIBR's support program, productivity training program and our end users experience, I have helped define, build and execute a world class support system for our scientific community. I lead both senior level managers and senior level customer agents, in NIBR’s IT, global training and customer experience groups, working directly with our scientists to ensure our technology enables a more productive environment. My teams and programs are spread across multiple sites in the US and Switzerland, supporting ~8000 research scientists, data scientists and support staff.I am an active member of the Diversity & Inclusion council at NIBR, putting my education into practical use to improve the work environment for all. -
Associate Director, SupportNovartis Institutes For Biomedical Research (Nibr) Sep 2017 - Jan 2020Basel, Baselstadt, ChLead teams of end user supporters in Cambridge, MA and Basel, Switzerland.
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FounderIbuildsalesteams 2017 - 2019Boutique headhunting shop specializing in finding the right people, not just the right resume. -
Sales Manager, North AmericaMoo 2015 - 2017London, England, GbAs Sales Manager for NA, I was instrumental in the creation and expansion of fast growth SaaS sales and customer success teams. This included implementing new sales and retention strategies, defining new roles, and bringing new products to the market. Here I lead the team through a series of huge growth spurts, rapidly growing headcount and producing ~100% YOY sales growth. -
Head Of New BusinessMoo 2014 - 2015London, England, GbAs Head of Outside sales for North American, I built from scratch an outside sales and new business development program and team. This included sales methodology, onboarding strategies, KPIs, hiring, employee development, and compensation planning.
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B2B Sales ManagerApple 2009 - 2014Cupertino, California, UsAs a B2B Sales/Business Manager I helped build, lead and implement Apple's B2B sales strategy. Hired, lead, developed and retained the B2B sales and customer support teams for the Rhode Island and Southern MA markets. Developed teams to create the best Apple technology solutions for businesses of all sizes. A big part of this role was developing the sales strategy and content to transform what traditionally was a B2C company and create an all B2B division. This included sales strategy, instructional design and implementation. Expertise in: Working directly with C- Level Executives (at small to Fortune 100 companies) in the development, implementation and ongoing support/training of Apple hardware and software business solutions. -
Store ManagerApple 2006 - 2009Cupertino, California, UsAs a Store Manager, I have proven success at exceeding results and driving teams to deliver top NetPromoter/CSAT customer experiences. Experiences also include: new store openings and training new associates and managers.
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Software InstructorApple 2005 - 2006Cupertino, California, UsAs a one of Apple's first certified Creative Software Instructors, I trained beginners to advanced users in the full range of Apple and related software. This was done in 1:1 environments, as well as in large group settings.
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Marketing ManagerNeptune Benson, Evoqua 2004 - 2005Warwick, Rhode Island, UsManaged all marketing and advertising initiatives for the country's premiere manufacturer of commercial aquatics filtration systems - Online, Direct Mail, Call Strategies, Marketing Materials, Trade Show, Etc.
Guy Scott Shaffer Skills
Guy Scott Shaffer Education Details
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Cornell UniversityDiversity And Inclusion -
University Of Rhode IslandMedia/Advertising/Communications Studies
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Rhode Island School Of DesignGraphic Design Coursework
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The Ken Blanchard Companies Situational Leadership®Leadership Essentials
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Mount Saint Charles Academy
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Henry Barnard School
Frequently Asked Questions about Guy Scott Shaffer
What company does Guy Scott Shaffer work for?
Guy Scott Shaffer works for Self Employed
What is Guy Scott Shaffer's role at the current company?
Guy Scott Shaffer's current role is Business Growth and GTM Consultant.
What is Guy Scott Shaffer's email address?
Guy Scott Shaffer's email address is gu****@****mac.com
What is Guy Scott Shaffer's direct phone number?
Guy Scott Shaffer's direct phone number is +185726*****
What schools did Guy Scott Shaffer attend?
Guy Scott Shaffer attended Cornell University, University Of Rhode Island, Rhode Island School Of Design, The Ken Blanchard Companies Situational Leadership®, Mount Saint Charles Academy, Henry Barnard School.
What skills is Guy Scott Shaffer known for?
Guy Scott Shaffer has skills like Marketing, Strategy, Social Media, B2b, Management, Mac, Account Management, Sales, Iphone, Leadership, Sales Management, Training.
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