Guy Harris Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

Bellevue, Washington, United States

• System portfolio owner for annuity policy administration systems (FAST and legacy mainframe). Technical Program Manager responsible for production support and system and integration architecture.FAST Policy.
• Grew the FAST automated testing team to scale regression testing with annuity product portfolio. Selected, coached, and supported development staff transitioning from the mainframe to the FAST team.
• Oversaw cloud migration; collaborated with vendor and enterprise teams to develop AWS cloud-native solutions for system event and data extract distribution to scale with transaction and policy volume.Legacy Policy.
• Championed service enablement with APIs to enable older product customer portal integration.
• Collaborated with vendors and other application teams to explore develop mainframe cloud migration options. Drove efforts to improve application performance and reduce the mainframe footprint.

Bellevue, Washington, United States

• Responsible for Retirement Division mainframe annuity policy administration systems (DXC Vantage and others). Starting in 2017, key member of cross-functional leadership for new cloud-based FAST policy administration.
• Grew team of staff and contractors to 16 developers, analysts, and testers, meeting key product milestones to support growth to $5B annual sales, while reducing the system defect backlog.
• Working closely with project managers, championed and helped the team adopt Kanban/Agile practices.
• Drove efforts to improve automation and resilience to meet availability targets and batch SLAs. Reduced nightly admin developer on-call incidents by 80%.FAST Policy Administration System:
• Collaborated with IT and business stakeholders to develop vendor selection criteria, assess short-listed vendors, then plan releases and integration solutions with the selected vendor (FAST).
• Led core team to multiple enterprise system integrations and meet first product launch target in 2019. Coordinated integration improvements with vendor and enterprise teams (Azure SSO, AWS Private-Link) to improve the.

Bellevue, Washington, United States

• Responsible for Retirement Division mainframe annuity policy administration systems (CSC/DXC Vantage and others). Owner of production support, development team, and multiple internal and external integrations.
• Developed an underperforming application development and support team by addressing staffing/skillset issues and modernizing development practices which improved project delivery, quality and team morale. Coached.
• Partnered with business stakeholders to improve collaborative solutioning and planning, and better prioritize work which rebuilt team credibility for annuity product delivery and support.

Seattle, WA

• Selected to rebuild and lead an engineering team for this small telehealth start-up providing HL7-based biometric data upload capability to online care platforms. Responsible for managing onshore development, support.
• Rapidly recruited development staff to meet project deadlines and stabilize customer support.
• Collaborated with marketing and sales to create and execute the product roadmap.

Seattle, Washington, United States

• Responsible for the Seattle engineering team from a recently acquired company to develop a next-generation emergency care clinical information system, as part of a large multi-site global joint-venture program.
• Expanded staff from 20 to 40 by hiring and negotiating for key resources; part of program team ramp-up to > 200 people in US & India.
• Successfully increased team morale and productivity by setting clear goals and schedules, and coaching the team on GE project processes, medical device design compliance, and agile development.
• Coordinated changes to simplify back-end system architecture and reduce customer enterprise footprint; streamlined procedures to reduce install time by 300%.
• Delivered successful first pilot releases with 95% verification pass rate. Received CTO award for team collaboration.

Milwaukee, Wisconsin, United States

• Led team to manage process digitization projects including operational dashboards, workflow applications, middleware integrations. Grew team to deliver >60 projects for multiple global business functions.
• Managed project funnel, billing, and team capacity which created a reputation for responsiveness and delivery.
• Successfully outsourced most development and testing to India, with a team of 80 contractors saving up to $7M/year; created team of 11 staff in India to accelerate development and improve productivity.
• Adopted and upgraded existing business-developed applications, improving uptime and reducing support costs by up to 50% through offshore development, component reuse and hosting standardization.

Chicago, Illinois, United States

• Led new eCommerce engineering team to develop first generation of online product sales and ordering solutions for gehealthcare.com as part of $10M program.
• Increased team from 10 to 25 and formed offshore team which reduced costs and ensured 24/7 support.
• Collaborated with eCommerce platform vendors to deliver online catalog for complex diagnostic imaging equipment. Achieved $59M in web-based orders and 25k site visits/week in first year.

Chicago, Illinois, United States

Project manager for innovative web-based PACS image viewing solution for doctors.

Chicago, Illinois, United States

Java Developer for PACS workstation, at newly acquired company

Milwaukee, Wisconsin, United States

Nuclear Medicine software developer. C, C++.

St Albans, England, United Kingdom

Software Engineer for Nuclear Medicine products

Hatfield, England, United Kingdom

Developed target acquisition and tracking algorithms for missile systems