Guy Werckx Email & Phone Number

Turnhout, Antwerpen, Be

• As Chief Sales Officer at 2Grips, I lead the strategic expansion of our (IT) Service Management solutions across Belgium and the Netherlands. • My role involves driving business growth through the development of tailored ITSM strategies that meet the specific needs of our clients. • By aligning people, processes, and technology, I help organizations implement solutions that boost operational efficiency and enhance customer satisfaction.At 2Grips, we specialize in providing top-tier ITSM consultancy, training and tools such as FreshService, HaloITSM, Ivanti Neurons and Xurrent (4me), empowering businesses to streamline their service management processes.

• Itigate is a consultancy firm specializing in supporting IT professionals and business process experts.

Eckental, Bavaria, De

• Founder and CEO of OMNINET Belgium & OMNINET Netherlands.• Led OMNINET Benelux to become a top provider of service management solutions in the region.• Positioned OMNITRACKER as a market leader in the IT Managed Service Provider segment. • Built a prestigious client portfolio in Belgium and Netherlands with an average growth of +10% per year.

Düsseldorf, Nordrhein-Westfalen, De

• Global IT Infrastructure Manager of the Damovo Group (21 countries, aquisition from Ericsson). • Managed the integration and support of IT systems following Damovo's acquisition from Ericsson. • Global IT infrastructure Manager for over 3,000 employees across these 21 countries.

Kista, Stockholm, Se

• IT Manager of Enterprise Solutions Ericsson NV (Belgium).

Kista, Stockholm, Se

• Led the 3rd level support team for Ericsson Enterprise's largest CTI application suite (DNA), serving over 40 countries.• Acted as the key interface between the software development team in the USA and the global market.• Managed the distribution and support of the DNA product suite, towards the different Ericsson countries, ensuring seamless operations and customer satisfaction.

Graduate, Electronics

Bachelors, Electronics