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I am an educator who enjoys learning from my students. I am an analyst who puts stakeholders and the community first. I have an intense passion and commitment to customer service and local outreach and seek to uphold these priorities throughout my professional career. My motivation is the success of my students, my colleagues, and my community.I hold a Masters in Public Administration from the School of Public and Environmental Affairs at Indiana University, with concentrations in Public Financial and local government management. My specific areas of interest within my concentrations include administration on a local government level and in the non-profit arena, as well as the development of social capital in urban environments.My undergraduate degree has given me a solid background in economics and political science. But just as important for me was the experience outside the classroom, with the community, and in customer service. The character trait I feel most essential and applicable to a life of professional public service, that of being an understanding and caring individual, willing to make the concerns of customers and fellow community members a top priority.
Pan American Academy Charter School
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Dual Language Program TeacherPan American Academy Charter School Aug 2021 - PresentPhiladelphia, Pennsylvania, United StatesI create supportive learning environments where students can develop their language skills in both Spanish and English.I plan and implement lessons that are designed to promote language acquisition and proficiency, as well as academic content knowledge.I provide instruction using a variety of teaching techniques and strategies, such as visual aids, hands-on activities, and cooperative learning.I assess student progress, monitor student achievement and adjust instruction as necessary to ensure that students are making progress toward language proficiency and academic goals.I work collaboratively with other teachers, school administrators and parents to ensure that the program is effective, meets the needs of all students and provides opportunities for students to develop cultural competence and appreciation for different cultures.
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English Teacher/Product Marketing SpecialistCrystal Clear Learning Nov 2020 - Apr 2021Bogotá, Capital District, ColombiaAs an experienced English educator, I collaborated with other teachers to design effective course materials using innovative strategies tailored specifically to improving English skills for students based in Latin America. With CCL, I taught various courses to adult learners including business English and test preparation.In my capacity as Product Marketing Specialist, I expanded company’s online visibility through managing social media presence, including using Instagram and Facebook to design and promote educative material and course promotions.
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Client Services ProfessionalLanguage Link Jun 2020 - Sep 2020Portland, Oregon Metropolitan AreaI played an integral part in providing business professionals and government officials with language interpretation services, where I consistently met 100% organizational goals in individual performance in client engagement.When faced with communication challenges, I routinely utilized my bi-lingual skills to ensure accurate service for Spanish-speaking clients and understand the challenges that communication barriers represent.In each interaction I provided a welcoming and positive telephonic environment, given the increase in demand due to COVID-19. -
Teacher - English As A Second Language (Esl)International House Bogotá Jan 2018 - Jan 2020Bogotá D.C. Area, ColombiaIn two years at IH Bogotá, I accumulated over 1800+ hours of teaching general and business English, from beginner to advanced, as well as delivering workshop/training classes for other English teachers. I am experienced in teaching test preparation courses and mock exams for IELTS, Cambridge Exams, and TEA (Test of English for Aviation).During my tenure I created course tests and testing materials based on Cambridge format and administered placement tests to identify language proficiency using the CEFR standard. I also assisted with the administration of the CELTA program, including candidate interviews and selection for IH Bogotá's CELTA courses. In December 2018 I was awarded “Teacher of the Year” by the Director of Studies. -
Management AnalystCity Of Hayward Feb 2016 - May 2017Hayward, CaAs Management Analyst for the Finance Department, I played an integral leadership role in the development of the City-wide Fiscal Year 2018 Budget and the General Fund Ten-Year Forecast. As the primary contact for Departments, I led initiatives to improve the budget communication process establishing quarterly budget meetings with department analysts, assisting departments in identifying budget improvements, and providing a more customer-focused communication process through improved budget submittal forms and financial system training sessions. In addition to the above duties, I provided research and recommendations for developing a City-wide Grants Management Policy, as well as a foundation for the City's establishment of Performance-Based budgeting by proposing strategies for working with departments to establish and strengthen their key performance indicators and metrics.As the project lead, I successfully launched the internal roll-out of the Hayward's first cloud-based platform for segmenting and visualizing financial data. Utilizing the OpenGov online data analytics tool I created specialized reports for each department and uploaded and managed the financial data on the site. I also organized and led workshop presentations and training sessions for Department Heads and key staff members, soliciting feedback through internal surveys and providing troubleshooting assistance. -
Loan Processor/Credit Operations AnalystEarnest Inc. Oct 2015 - Jan 2016San Francisco Bay AreaAs a Credit Analyst, I utilized Earnest's financial models to evaluate an applicant's credit, income, tax returns, assets and determine credit worthiness and loan repayment potential. I gained expertise in providing Credit Officers recommendations for appropriate loan scoring through performing risk analyses involving several key variables such as market conditions, competitiveness of rates, and applicant credit risk based off personal debt ratios, cash flow, liquidity and transaction history.Additionally, I provided customers a high quality and intimate service experience through written communication on adverse underwriting decisions, loan proposals, underwriting requirements, application status and requests for further clarification regarding their financial information.Beyond my role as a Credit Analyst, I worked with a small group of underwriters to perform a quality control audit of the Earnests internal underwriting process. Through our audit, we successfully developed procedural recommendations to the Credit Management team that sought to diminish the loan processing time, reduce analyst oversight and duplication of efforts to effectively streamline the application workflow and increase output. -
Management Analyst/Icma Management FellowCity Of Fremont Jun 2014 - Sep 2015City Of Fremont, CaCommunity Development:Advanced Fremont's placemaking efforts through facilitation of community events and activities, grant procurement and administration, and outreach with community organizations and other stakeholders. This position gave me the opportunity to employ my technical writing, interdepartmental communication, fiscal analysis, policy research skills to collaborate with multiple City departments on municipal codes revisions, administrative regulations updates, and special event fee changes. Financial/Budgetary Analysis:I supervised the departmental operating budgets for the City Manager's Office, City Clerk and Council, and proposed annual budget recommendations on behalf of each department. I provided research and analysis on development initiatives, drafting staff reports with recommendations. Additionally, I oversaw the City's Downtown Development Public Works budget, forecasting of project expenses, reviewing project delivery methods and developing construction escalation costs. Project Management:I enhanced my project management skills through my work as the City's Project Lead for the Warm Springs Last Mile Transit Program Feasibility Study and the Downtown Fremont Farmers' Market. As Project Lead for each initiative, I took on the responsibility for: - Drafting Requests for Proposals, evaluating and awarding services - Writing and Preparing Contracts for Service - Facilitating project meetings, communication with Consultant and external stakeholders - Oversee project budget, invoicing -
Spea Service Corps Program CoordinatorIndiana University May 2013 - May 2014Bloomington, Indiana AreaSupervision of EmployeesAs a Service Corps Community Coordinator I supervised 25 Graduate Student Fellows in their placements with public sector community partners. My several duties included planning and implement orientation events and professional development seminars, conducting Fellow evaluations, and monitoring Fellow work hours at their placements. I also advised Fellows in work-related issues, and communicated sensitive information to the Director of Graduate Student Services. Program Development/CoordinationDuring my tenure, I served as an ambassador of the program to the both the Bloomington and Monroe County Community. I researched and assessed new community partner organizations and evaluated current community partners for quality of placement, as well as managed day-to-day operations and provided strategic direction for the program. Prior to my transition I assisted with the recruitment and screening of potential Fellows, collaborated on updating the Services Corps web page and developed guidelines for a program-wide evaluation study. -
Administrative/Finance InternCity Of Maryland Heights, Mo May 2013 - Aug 2013Maryland Heights, MoFinancial Analysis/ForecastingAs the Administrative and Finance Intern, I created the 5-Year Budget Forecast for the City's general fund and presented my projections to the City Council. Additionally, I conducted an analysis of the City’s parks and stormwater sales tax revenue, which included an examination of historical sales trends by industry and current economic conditions, and resulted in a forecast of future sales tax revenue performance.Other Projects and Assignments - Assisting with the development of performance measures for the Public Works and Parks Departments - Drafting a procedures and responsibilities manual for the Court Administrator's Office - Completing an audit of the City's employee Salary Report to ensure consistency with the established payment plan - Collaborating with other interns to plan and host the Annual City of Maryland Heights Employee Barbecue -
Grants CoordinatorBoys And Girls Clubs Of America Aug 2012 - May 2013Bloomington, IndianaIn my capacity as a Grants Coordinator, I have created successful written proposals for grants and fund development opportunities, while managing an active grant budget of $148,000 and growing. I monitored program budgets, administered report deadlines to staff and drafted and submitted program evaluations to fund grantors. Additionally, I updated and streamlined the organizational structure of the Club’s grant recording and administration practices. My work was essential to the development of program-related funding, as well as maintaining a constructive and fruitful relationship with community and state-wide grantors. -
Customer Service Representative/CashierFred Meyer Aug 2010 - Jul 2012Bellingham, Washington, United StatesAs a Customer Service Representative, I exercised professional customer service, handling monetary transactions and conducting inventory. I also assisted with the placement and re-stocking of merchandise as well as merchandise advertising strategies, and maintained the cleanliness and customer-friendly appearance of the front-end of the store.Throughout my tenure at Fred Meyer, I demonstrated reliability with money and ability to respond to the needs of customers in a timely, proficient manner. -
Legislative InternWashington State House Of Representatives Jan 2010 - Mar 2010Olympia, WaIn my time as a Legislative Intern during the 2010 legislative session, I directly engaged voters as a non-partisan delegate for four State Representatives and mediated constituent issues through contact with public agencies. I also had the opportunity to research and track legislation, as well as participate in policy meetings and compose a culminating research report at the end of the session.The experience allowed me to gain exposure to the delicate concerns of public service and further develop my conflict resolution skills.
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Investigative InternWhatcom County Public Defender Mar 2009 - Sep 2009Bellingham, WashingtonAs an volunteer Investigative Intern, I conducted interviews with clients and witnesses, gathered on-site evidence, as well as documented and reported critical, often sensitive, information for criminal cases. I also had the opportunity to negotiate dispute resolutions between citizens as an alternative to sentencing. Through my volunteer work, I continuously engaged in outreach with several diverse communities within the Bellingham and Whatcom County areaMy experience has led to a very strong interest in the implementation of restorative justice.
Guy Ferguson Skills
Guy Ferguson Education Details
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Public Finance Administration, Economic Development -
Graduated Magna Cum Laude
Frequently Asked Questions about Guy Ferguson
What company does Guy Ferguson work for?
Guy Ferguson works for Pan American Academy Charter School
What is Guy Ferguson's role at the current company?
Guy Ferguson's current role is Bilingual Teacher, Community Outreach, Culturally and Historically Responsive Education.
What is Guy Ferguson's email address?
Guy Ferguson's email address is gu****@****-ca.gov
What is Guy Ferguson's direct phone number?
Guy Ferguson's direct phone number is +150995*****
What schools did Guy Ferguson attend?
Guy Ferguson attended Indiana University Bloomington, Western Washington University.
What are some of Guy Ferguson's interests?
Guy Ferguson has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation.
What skills is Guy Ferguson known for?
Guy Ferguson has skills like Sas, Microsoft Office, Microsoft Excel, Grant Coordination, Proposal Writing, Interviews, Legislative Relations, Customer Service, Benefit Cost Analysis, Economic Development, Program Management, Analysis.
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