Luz Guzman Email & Phone Number

Greater New York City Area

• Strong knowledge of risk-based assessments / evaluation practices• Outstanding bilingual communication skills (both verbal and written)• Excellent interpersonal skills with the ability to adjust approach as required• Strong analytical & problem solving skills (critical thinking ability)• Adaptive and able to meet deadlines on assignments and change priorities as required• Collaborative & able to build effective working relationships with all levels of employees• Excellent time management and organizational skills• Detail oriented and able to quickly grasp big picture issues• Driven and able to initiate• Committed to self-development

• Process orders via email or phone• Check data accuracy in orders and invoices• Contact clients to obtain missing information or answer queries• Liaise with the Logistics department to ensure timely deliveries• Maintain and update sales and customer records• Develop monthly sales reports• Communicate important feedback from customers internally• Ensure sales targets are met and report any deviations• Stay up-to-date with new products and features

Greater New York City Area

• Schedule meetings and appointments• Organize the office layout and order stationery and equipment• Maintain the office condition and arrange necessary repairs• Partner with HR to update and maintain office policies as necessary• Organize office operations and procedures• Coordinate with IT department on all office equipment• Ensure that all items are invoiced and paid on time• Manage contract and price negotiations with office vendors, service providers and office lease• Manage office G&A budget, ensure accurate and timely reporting• Provide general support to visitors• Assist in the onboarding process for new hires• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)• Liaise with facility management vendors, including cleaning, catering and security services• Plan in-house or off-site activities, like parties, celebrations and conferences

Greater New York City Area

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails• Understand customer needs and requirements• Route qualified opportunities to the appropriate sales executives for further development and closure• Close sales and achieve quarterly quotas• Research accounts, identify key players and generate interest• Maintain and expand your database of prospects within your assigned territory• Team with channel partners to build pipeline and close deals• Perform effective online demos to prospects

Greater New York City Area

• Schedule meetings and appointments• Organize the office layout and order stationery and equipment• Maintain the office condition and arrange necessary repairs• Partner with HR to update and maintain office policies as necessary• Organize office operations and procedures• Coordinate with IT department on all office equipment• Ensure that all items are invoiced and paid on time• Manage contract and price negotiations with office vendors, service providers and office lease• Manage office G&A budget, ensure accurate and timely reporting• Provide general support to visitors• Assist in the onboarding process for new hires• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)• Liaise with facility management vendors, including cleaning, catering and security services• Plan in-house or off-site activities, like parties, celebrations and conferences

Greater New York City Area

• Answer and direct phone calls• Organize and schedule appointments• Plan meetings and take detailed minutes• Write and distribute email, correspondence memos, letters, faxes and forms• Assist in the preparation of regularly scheduled reports• Develop and maintain a filing system• Update and maintain office policies and procedures• Order office supplies and research new deals and suppliers• Maintain contact lists• Book travel arrangements• Submit and reconcile expense reports• Provide general support to visitors• Act as the point of contact for internal and external clients

Greater New York City Area

• Organize office and assist associates in ways that optimize procedures• Sort and distribute communications in a timely manner• Create and update records ensuring accuracy and validity of information• Schedule and plan meetings and appointments• Monitor level of supplies and handle shortages• Resolve office-related malfunctions and respond to requests or issues• Maintain trusting relationships with suppliers, customers and colleagues• Perform receptionist duties when needed

Greater New York City Area

• Help prepare the set with lights, props, equipment etc.• Assist costume designers, directors, camera people and other crew members• Print and distribute daily paperwork (e.g. scripts, call sheets)• Escort actors around the filming area and coordinate extras• Conduct crowd control by putting up signs, directing pedestrians away from filming, lock down sets etc.• Act as a runner distributing messages or items within film crew and cast• Perform administrative work (answering phones, paperwork etc.)• Undertake errands as assigned

Greater New York City Area

• Present, promote and sell products/services using solid arguments to existing and prospective customers• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs• Establish, develop and maintain positive business and customer relationships• Reach out to customer leads through cold calling• Expedite the resolution of customer problems and complaints to maximize satisfaction• Achieve agreed upon sales targets and outcomes within schedule• Coordinate sales effort with team members and other departments• Analyze the territory/market’s potential, track sales and status reports• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.• Keep abreast of best practices and promotional trends• Continuously improve through feedback

Merchanding Management

Education record