Guzman Rodriguez Email & Phone Number

Harrisburg, Pennsylvania Area

• Create, refine, and be accountable for the successful delivery of business features.• Manage the expectations and personalities of a wide variety of stakeholders.• Deconstruct complex business problems into simple, demonstrable tasks.• Continuously groom the backlog to accurately reflect business needs & priorities.• Lead regular scrum team planning ceremonies.• Ensure productivity by setting clear expectations & resolving blockers.• Engage regularly with all partners… Show more • Create, refine, and be accountable for the successful delivery of business features.• Manage the expectations and personalities of a wide variety of stakeholders.• Deconstruct complex business problems into simple, demonstrable tasks.• Continuously groom the backlog to accurately reflect business needs & priorities.• Lead regular scrum team planning ceremonies.• Ensure productivity by setting clear expectations & resolving blockers.• Engage regularly with all partners to maintain cohesion and transparency across the release train. Show less

Harrisburg, Pennsylvania, United States

• Facilitated discussions with stakeholders to elicit business rules, identify pain points, and understand user goals.• Synthesized input to produce use cases, process flows, and functional & non-functional requirements.• Aided application development staff by continuously refining deliverables such as wireframes, technical design documents, and test plans.• Communicated across disciplines to deliver clear understanding of issues, risks, and changes in scope.• Collaborated with… Show more • Facilitated discussions with stakeholders to elicit business rules, identify pain points, and understand user goals.• Synthesized input to produce use cases, process flows, and functional & non-functional requirements.• Aided application development staff by continuously refining deliverables such as wireframes, technical design documents, and test plans.• Communicated across disciplines to deliver clear understanding of issues, risks, and changes in scope.• Collaborated with peer groups to continuously develop team methodology and standards. Show less

State College, Pennsylvania Area

• Ensured smooth operation of day-to-day procedures.• Motivated human resources to efficiently complete tasks.• Provided training and guidance to new employees.• Delivered friendly and quality customer support.

Greater Pittsburgh Area

• Evaluated organizational SDLC & project retrospective data to identify common pain points & areas for improvement.• Produced dashboards to automate resource tracking & expense reporting for project managers.• Performed knowledge transfer to ensure continued support of dashboards.• Created user documentation for business intelligence applications.

Lebanon, Pennsylvania Area

• Supervised and delegated team of student employees.• Consulted with faculty and staff to troubleshoot hardware issues and complete help desk requests.• Assisted deployment of new computer labs; including hardware, software, and network installation.• Maintained inventory of and performed regular maintenance on district equipment.