Guzman Rodriguez Email & Phone Number

Harrisburg, Pennsylvania Area

• Create, refine, and be accountable for the successful delivery of business features.
• Manage the expectations and personalities of a wide variety of stakeholders.
• Deconstruct complex business problems into simple, demonstrable tasks.
• Continuously groom the backlog to accurately reflect business needs & priorities.
• Lead regular scrum team planning ceremonies.
• Ensure productivity by setting clear expectations & resolving blockers.

Harrisburg, Pennsylvania, United States

• Facilitated discussions with stakeholders to elicit business rules, identify pain points, and understand user goals.
• Synthesized input to produce use cases, process flows, and functional & non-functional requirements.
• Aided application development staff by continuously refining deliverables such as wireframes, technical design documents, and test plans.
• Communicated across disciplines to deliver clear understanding of issues, risks, and changes in scope.
• Collaborated with… Show more
• Collaborated with peer groups to continuously develop team methodology and standards. Show less

State College, Pennsylvania Area

• Ensured smooth operation of day-to-day procedures.
• Motivated human resources to efficiently complete tasks.
• Provided training and guidance to new employees.
• Delivered friendly and quality customer support.

Greater Pittsburgh Area

• Evaluated organizational SDLC & project retrospective data to identify common pain points & areas for improvement.
• Produced dashboards to automate resource tracking & expense reporting for project managers.
• Performed knowledge transfer to ensure continued support of dashboards.
• Created user documentation for business intelligence applications.

Lebanon, Pennsylvania Area

• Supervised and delegated team of student employees.
• Consulted with faculty and staff to troubleshoot hardware issues and complete help desk requests.
• Assisted deployment of new computer labs; including hardware, software, and network installation.
• Maintained inventory of and performed regular maintenance on district equipment.