Varun Rajan Email and Phone Number

Responsible for the P&L of the organization, I've worked with clients to establish organizational structures, roles, and responsibilities as a Strategic Account Manager. I've advised companies on how to hire the right people and how to reward, grow, and encourage their employees. I've also assisted professionals in navigating and advancing their professions. I was in charge of helping people and organizations reach their full potential by providing consulting services in HR strategy, staffing, training and development, executive coaching, compensation, employee relations, and facilities management.- Worked closely with Investors & Board of Directors- Account Planning: Created a detailed account plan that outlines important relationships, and revenue possibilities. - Thoroughly comprehend and work on the client's requirements, as well as leading the team. - Analyzing, screening, and submitting applicant profiles in accordance with customer needs. - Conduct initial screenings, reference checks, pay rate negotiations, relocation, client interviews, and close the position with the Account Managers. - Maintaining and communicating candidate follow-up and status updates on a regular basis.- Business Development: Responsible for establishing and managing a portfolio while also being the owner of the complete opportunity management cycle, which includes identifying business opportunities, selling, service delivery, and negotiations. - Client Delivery: Collaborated closely with delivery teams to ensure that they were aware of the customer's needs. - Negotiation and Onboarding: Coordinated with professionals to ensure client needs were met; negotiated fees; and ensured onboarding according to customer specifications. - Manage the entire recruitment life cycle from the client's perspective for high-end or niche requirements.

I was in charge of directing the development and implementation of company-wide initiatives to increase customer interactions and brand loyalty as the Head of Customer Experience. I create and define goals that can help improve customer experience using my leadership and planning expertise. I was in charge of overseeing the development of many departments in this high-level role, ensuring that everyone was working toward the same goals and objectives.I was in charge of executing and implementing the following tasks as the Head of Customer Experience: - Establish company-wide objectives to improve customer service. - Meet with top-level executives and department heads to talk about possible strategies and efforts. - Conduct research to learn more about customer preferences and behavior. - Create a consistent customer experience across departments. - Determine how to improve consumer happiness and brand loyalty. - Identify and solve problems inside the organization. - Develop stronger customer experience initiatives by networking with company stakeholders and business executives. - Gather and analyze data in order to make sound business decisions. - Collect consumer feedback in the form of surveys to learn more about their experience with the organization.- Inspire team members to achieve company goals and succeed.

As a Managing Partner, I was in charge of overseeing and managing the academy's operational strategy and goals across different revenue-generating divisions. I oversee the company's day-to-day operations, financials, and key goals, as well as ensure that the organization is managed and performed efficiently and effectively. I also assist other department leaders, such as Sales and Business Development, in establishing a professional team environment. I provide strategic direction and leadership, as well as internal and external client satisfaction, by ensuring the facility's employee engagement and retention plans are implemented.